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- Tasks: Join our dynamic team to underwrite insurance and support clients with exceptional service.
- Company: Flex Insurance is a fast-growing digital agency, part of the award-winning CHU group.
- Benefits: Enjoy flexible work options, competitive salary, bonuses, and extensive health initiatives.
- Why this job: Be part of a multi-award-winning team that values diversity and offers growth opportunities.
- Qualifications: 3-5 years in risk underwriting; strong communication and problem-solving skills required.
- Other info: We promote a neuro-inclusive workplace and encourage applicants to request necessary adjustments.
The predicted salary is between 36000 - 60000 £ per year.
Add expected salary to your profile for insights
Flex Insurance, a part of CHU underwriting agencies, is a digital underwriting agency offering tailored to comprehensive residential strata insurance.Growing at over 100% year on year, we require a new Senior Underwriterto join our expanding and multi award winning underwriting team. This is a flexible location position.
Flex Insurance offers a range of unmatched market leading benefits,https://www.flexinsurance.com.au/work-with-flex/our-benefits/.
Flex is owned by CHU. CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back to back winners of the Underwriting Agency of the Year Award 2017, 2018,2021-2023, 2019 winner of ANZIIF Excellence in Workplace Diversity and Inclusion and 2024 winner of Claims Team of the Year.
About the role
Reporting to the UnderwritingFlex Team Leader, this role will offer the successful candidate a wonderful opportunity to use your insurance knowledge and flair, working in a growing and high-performing team.The successful candidate must demonstrate initiative, a commitment to excellence in client service, must be a team player and have ability to prioritise tasks in order to meet deadlines.
This position is diverse, day to day you will:
Actively underwrite renewals, new business & endorsements in line with your underwriting authority
Ensure premium quotations for both renewals and new business are written to the prescribed rate increases and apply the necessary excesses
Analyse the loss ratio and to determine if risk is of an acceptable standard including alternate methodologies
Ensure efficient, professional and courteous contact and correspondence with all clients including direct Owners Corporations, brokers and Strata Managers
Monitor existing systems and procedures within Flex and provide feedback to management on ways to improve the efficiency, productivity of the business
Supporting the achievement of underwriting results and delivery of appropriate service levels by acting as a mentor and senior is for team members
Working with other stakeholders to maximise underwriting opportunities, minimise expenses and achieve operations and service targets
Skills and Experience
3-5 years’ experience in risk underwriting in property (residential or commercial risks)
Exceptional communication and relationship building skills
Knowledge of Owner’s Corporation legislation, company guidelines, underwriting acceptance levels and systems
Strong organisational and time management skills, able to multitask and working to tight timeframes
Ability to provide professional level of service to intermediaries and brokers
Ability to find possible solutions to complex underwriting problems within defined guidelines
Excellent problem solving and analytical skills
Previous strata specific underwriting experience / knowledge of strata management industry
Established relationships in broker market
Tier 2 and/or Advanced Diploma in Insurance is highly desirable
Working at Flex Insurance
When you join Flex Insurance you will join a friendly and supportive team, committed to providing our customers with an outstanding service. To reward you, we offer:
Work where suits you best- we offer an inclusive and flexible hybrid work model
Real connection and interaction- we offer Company wide team & ConnecCHUn Days
Hard work deserves recognition- competitive salary packaging and annual bonus plan
Grow your future savings- employer matched superannuation contributions
Take the stress out of the unexpected- access extra flexible leave for life’s ups and downs
Celebrate the joy of parenthood- 18 weeks paid parental leave
Cut your monthly costs- paid SCI, Life Insurance and Travel Insurance
Grow with us- professional development and study assistance
Support when you need it most– extensive health & wellbeing initiatives
Diversify your experience- Work and Travel Adventure Program
Family first- Flex are accredited as aFamily Inclusive Workplace2022 – 2025
You can be you- Flex are recognised as an Inclusive Employer 2023/25 by the DCA
Our commitment to you
At the heart of the Flex company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas,shared experiences and access to a flexible work environment.
Every applicant is assessed on what they can contribute to a Flex and how they as individuals can enrich our workplace both now and in the future.
We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia? Have you completed a qualification in insurance? How many years\’ experience do you have as an underwriter? What\’s your expected annual base salary?
Insurance & Superannuation 101-1,000 employees
With over 40 years of expertise, CHU are a multi award winning insurance underwriting agency, specialising in providing comprehensive insurance for residential, commercial and community association buildings. We insure almost 1 million properties across Australia, making us a valued and trusted name in the Strata industry for excellent technical skills, strong underwriting results and outstanding customer service. Offering a wealth of experience to the Strata Management and Strata Insurance industry, CHU Services assist Strata Managers, Owners Corporations and Brokers on the entire journey of strata building risk management and maintenance through technical reporting and project management.
With over 40 years of expertise, CHU are a multi award winning insurance underwriting agency, specialising in providing comprehensive insurance for residential, commercial and community association buildings. We insure almost 1 million properties across Australia, making us a valued and trusted name in the Strata industry for excellent technical skills, strong underwriting results and outstanding customer service. Offering a wealth of experience to the Strata Management and Strata Insurance industry, CHU Services assist Strata Managers, Owners Corporations and Brokers on the entire journey of strata building risk management and maintenance through technical reporting and project management.
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Senior Underwriter - Flex Insurance employer: CHU
Contact Detail:
CHU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Underwriter - Flex Insurance
✨Tip Number 1
Familiarise yourself with the specific underwriting practices and regulations related to residential strata insurance. Understanding the nuances of this sector will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who have experience in strata management. Engaging with them can provide you with valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your previous underwriting experiences in detail, especially any challenges you've faced and how you overcame them. This will showcase your problem-solving skills and ability to handle complex underwriting scenarios.
✨Tip Number 4
Research Flex Insurance and its parent company CHU thoroughly. Understanding their values, culture, and recent achievements will allow you to tailor your conversations and show how you align with their mission and goals.
We think you need these skills to ace Senior Underwriter - Flex Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in risk underwriting, particularly in property. Emphasise any specific achievements or projects that demonstrate your skills in underwriting and client service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your relevant experience, your commitment to excellence in client service, and how you can contribute to the team at Flex Insurance.
Highlight Relevant Skills: In your application, clearly outline your communication and relationship-building skills, as well as your ability to analyse loss ratios and provide solutions to complex underwriting problems. Use specific examples where possible.
Prepare for Application Questions: Be ready to answer questions about your right to work in Australia, your qualifications in insurance, and your years of experience as an underwriter. Think about your expected salary and be prepared to justify it based on your experience and market standards.
How to prepare for a job interview at CHU
✨Showcase Your Underwriting Experience
Make sure to highlight your 3-5 years of experience in risk underwriting, especially in property. Be prepared to discuss specific cases where you successfully managed renewals or new business, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients, brokers, and team members, it's crucial to showcase your exceptional communication and relationship-building skills. Prepare examples of how you've effectively communicated complex information in previous roles.
✨Understand the Strata Management Industry
Familiarise yourself with Owner's Corporation legislation and the strata management industry. Being knowledgeable about these areas will not only impress the interviewers but also show your commitment to understanding the business landscape you'll be working in.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving and analytical skills. Think of past experiences where you found solutions to complex underwriting problems and be ready to explain your thought process during the interview.