At a Glance
- Tasks: Lead initiatives to amplify lived experiences in health and social care.
- Company: Chest Heart & Stroke Scotland, dedicated to impactful community involvement.
- Benefits: Generous leave, pension scheme, flexible working, and life assurance.
- Other info: Join a supportive team committed to inclusivity and meaningful change.
- Why this job: Shape the future of health services by empowering real voices.
- Qualifications: Experience in co-production and a passion for community engagement.
The predicted salary is between 27000 - 33000 £ per year.
At Chest Heart & Stroke Scotland, we believe lived experience is expertise. We are on an ambitious journey to make lived experience a golden thread running through everything we do. Not as a one-off consultation, but as a meaningful partnership where people living with chest, heart, stroke and Long Covid conditions help shape decisions, influence priorities and improve services. That's why we're looking for a passionate and skilled Lived Experience Coordinator to help us build and deliver an exciting new programme of involvement and co-production across the organisation.
If you have experience of co-production, participation, and/or community involvement, and believe in the power of people's experiences to create better services and stronger organisations, we'd love to hear from you.
Why this role matters
Every day, people across Scotland are adapting to life with a chest, heart, stroke or Long Covid condition. Their experiences hold powerful insights about what works, what doesn't, and what needs to change. As our Lived Experience Coordinator, you will play a leading role in making sure those voices are heard and acted upon. You will help create opportunities for people to influence everything from service design and improvement to strategy, governance and organisational decision making.
Who we're looking for
We're looking for someone who combines strong engagement skills with a genuine belief in the value of lived experience. This is a rare opportunity to help shape a developing organisational strategy from the ground up. You'll join a supportive and ambitious team with a clear vision: to ensure people with lived experience are not simply consulted, but are genuine partners in shaping the future of CHSS.
You’ll have the opportunity to:
- Influence organisational culture and practice.
- Develop innovative approaches to co-production.
- Build partnerships and networks across Scotland.
- Work directly with people whose insight can create meaningful change.
- Contribute to a growing movement for lived experience leadership in health and social care.
In return, CHSS offers a competitive benefits package including:
- Generous annual leave entitlement
- Company pension scheme
- Company sick pay
- Life assurance
- Flexible working options
Our commitment
CHSS is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds and experiences. CHSS also supports flexible recruitment through Working Families, and we are 'Happy to Talk Flexible Working'. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background. Together, we can ensure that no life is half lived.
External Engagement and Service Development
Location: Home based with travel across Scotland
Hours: 32.5
Vacancy Type: Permanent / Full Time
Closing Date: Mon, Sep 14, 2026
Interview Date: 21 & 23 September 2026
Lived Experience Coordinator employer: Chss Shop
At CHSS Shop, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of stroke patients and their families. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our home-based role allows for flexibility and a healthy work-life balance. Join us in Scotland to be part of a compassionate team that values your contributions and empowers you to make a real difference in community care.
StudySmarter Expert Advice🤫
We think this is how you could land Lived Experience Coordinator
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Chss Shop.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Chss Shop.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Chss Shop.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Chss Shop. Apply directly through us to stand out!
We think you need these skills to ace Lived Experience Coordinator
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Chss Shop. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Lived Experience Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Chss Shop
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Chss Shop. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
