Attendance Officer in Manchester

Contract Type: Permanent

Working Hours: Full Time, 35 hours per week

Number of Positions: 1

Qualifications Required: Numeracy/literacy skills (at a level equivalent to NQF Level 2)

Start Date: 1st September 2026

Salary: £33,143 - £36,363 per annum

We currently have an exciting opportunity for an Attendance Officer to join our fantastic team at CHS South. CHS South is seeking a dedicated and resilient Attendance Officer to play a key role in improving attendance and engagement across the school. This is a vital position, working closely with pupils, families, school leaders and external agencies to remove barriers to attendance and ensure every child can access a high-quality education. The successful candidate will have experience of working with children, young people and families within education, social care or community settings, together with a strong understanding of safeguarding, child protection and relevant legislation. This is a permanent post, working 35 hours per week, term time only plus 3 weeks. The starting salary is £33,143 and the pro-rata salary is £29,969, Grade 6.

Key responsibilities:

• Implement and support school attendance policies and procedures, ensuring staff understand their impact on pupils and families
• Manage a caseload of attendance cases, maintaining accurate documentation and preparing evidence to support legal action, including court proceedings where required
• Track, analyse, and report on attendance data, identifying patterns and trends to inform interventions and strategic planning
• Work closely with the Senior Leadership Team, teaching staff and external agencies to plan and deliver attendance initiatives, campaigns and targeted interventions
• Coordinate and undertake home visits, including lone visits, unannounced visits and joint visits with partner agencies such as the Police, Health and Social Care
• Support the monitoring and enforcement of attendance parenting orders and post-prosecution casework
• Deliver training to staff, governors and key stakeholders on attendance regulations, legislation and best practice
• Conduct meetings and interviews in line with safeguarding and child protection procedures
• Liaise with staff to support appropriate learning provision for pupils facing barriers to on-site attendance
• Promote equality, inclusion and accessibility in all aspects of service delivery
• Maintain high standards of health and safety and engage in ongoing professional development

Requirements:

• Experienced in supporting children, young people and families
• Knowledgeable about safeguarding, child protection and attendance-related legislation
• Confident in managing complex cases and making sound, balanced decisions
• Resilient, organised and able to work calmly under pressure
• Skilled in building positive relationships with pupils, parents, staff and external agencies
• Committed to inclusive practice and improving outcomes for all students

We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. This post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable. We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.