At a Glance
- Tasks: Coordinate the voids and lettings process to ensure properties are relet efficiently.
- Company: Join a dynamic housing organisation committed to community service.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Office-based role with a focus on compliance and customer service.
- Why this job: Make a real difference in housing while developing your skills in a supportive environment.
- Qualifications: Experience in administration, particularly in lettings or voids, and strong teamwork skills.
£31,712.57 per annum
Cambridge, CB24 9ZR
Full-Time Permanent 35 hours per week – office based - required to work each day Monday to Friday
What you’ll do:
- Be responsible for coordinating the voids and lettings process with Housing, Property Services, Contractors, Local Authorities, and Customers to ensure properties are relet within CHS’s agreed targets and with the relevant compliance/safety certification.
- Be responsible for co-ordinating mutual exchange process, applications received from customers, liaising with Housing Officers and other landlords to ensure accurate decisions are made within target with the relevant compliance/safety certification received.
- Make or recommend changes to make continuous improvements in service delivery, to ensure that services provided offer best value for money and comply with CHS targets and standards.
- Ensure the voids, lettings and mutual exchange process meets all regulatory and audit requirements.
- Provide effective, accurate and high-quality advice and information to customers making enquiries about a range of housing management issues, including housing and tenancy advice.
About You:
- Previous experience in an administrative role preferably involving either letting, voids and mutual exchanges.
- Previous experience of working co-operatively in partnership to deliver services.
- Experience in contributing to change, reviewing or designing processes.
- Competent in the use of MS Office packages (including Word, Excel, Outlook).
- A good working knowledge of computer software applications to provide a range of technical and administrative support.
Closing Date: Midnight Wednesday 30 September 2026
Interview Date: w/c 5 October 2026
Voids & Lettings Officer employer: CHS Group
As a Mobile HVAC Service Engineer with us, you'll enjoy a dynamic work environment that values your expertise and fosters professional growth. Our supportive culture encourages collaboration and innovation, while our competitive salary package reflects our commitment to recognising your skills. With assignments primarily in Essex and London, you will benefit from a balanced work week that allows for both on-site engagement and time at our Head Office in Basildon, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Voids & Lettings Officer
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like CHS Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like CHS Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit CHS Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Voids & Lettings Officer
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Voids & Lettings Officer role at CHS Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at CHS Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where CHS Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to CHS Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at CHS Group.
