Voids & Lettings Officer £31,712.57 per annum Cambridge, CB24 9ZR Full-Time Permanent
35 hours per week office based - required to work each day Monday to Friday
What youll do
Be responsible for coordinating the voids and lettings process with Housing, Property Services, Contractors, Local Authorities, and Customers to ensure properties are relet within CHSs agreed targets and with the relevant compliance/safety certification.
Be responsible for co-ordinating mutual exchange process, applications received from customers, liaising with Housing Officers and other landlords to ensure accurate decisions are made within target with the relevant compliance/safety certification received.
Make or recommend changes to make continuous improvements in service delivery, to ensure that services provided offer best value for money and comply with CHS targets and standards. Ensure the voids, lettings and mutual exchange process meets all regulatory and audit requirements.
Provide effective, accurate and high-quality advice and information to customers making enquiries about a range of housing management issues, including housing and tenancy advice.
About You:
- Previous experience in an administrative role preferably involving either letting, voids and mutual exchanges.
- Previous experience of working co-operatively in partnership to deliver services.
- Experience in contributing to change, reviewing or designing processes.
- Competent in the use of MS Office packages (including Word, Excel, Outlook).
- A good working knowledge of computer software applications to provide a range of technical and administrative support. Closing Date: Midnight Wednesday 30 September 2026 Interview Date: w/c 5 October 2026
Voids & Lettings Officer in Retford employer: CHS Group
As a Mobile HVAC Service Engineer with us, you'll enjoy a dynamic work environment that values your expertise and fosters professional growth. Our supportive culture encourages collaboration and innovation, while our competitive salary package reflects our commitment to recognising your skills. With assignments primarily in Essex and London, you will benefit from a balanced work week that allows for both on-site engagement and time at our Head Office in Basildon, making it an ideal place for those seeking meaningful and rewarding employment.
