At a Glance
- Tasks: Lead a team to enhance housing services and improve tenant experiences.
- Company: Join a reputable housing association dedicated to community support and development.
- Benefits: Enjoy 30-35 days holiday, flexible working, and employee discounts.
- Other info: Hybrid working options available after probation; excellent training and development opportunities.
- Why this job: Make a real difference in people's lives while advancing your career in social housing.
- Qualifications: Experience in housing management and strong leadership skills are essential.
The predicted salary is between 48680 - 48680 £ per year.
This is an exciting opportunity to advance your career in social housing. Are you ready to join us and help make a big difference in improving the lives of our tenants and shared owners? You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a great reputation for delivering on our values of care, openness and trust in our general and supported housing, and a range of community support services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.
We strongly believe our colleagues are our greatest asset, which is why we are committed to creating a happy, motivated and diverse workplace. In our 2026 staff survey, 93% of colleagues said they would recommend Cambridge Housing Society as a great place to work, making us an employer of choice.
About the role:
- Reporting to the Senior Housing Manager, you will play a key role in shaping an exceptional housing management service to deliver a truly customer-focused experience.
- Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
- Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
- Take ownership of core performance areas including lettings, tenancy management, communal space standards, rental income and service charge delivery ensuring a consistently high standard across all functions.
- Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies and building on external partnerships.
Hybrid Working Arrangements: The majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
What you'll need to succeed:
- Experience in line managing or supporting staff is highly desirable, with a natural ability to lead and motivate others.
- A minimum of two years' experience delivering and managing a housing service within a social housing environment.
- A Chartered Institute of Housing qualification or relevant management qualification is desirable but not essential, demonstrating your commitment to professional development.
- Strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
- Naturally confident and customer-focused, you bring excellent communication, relationship-building and influencing skills to every interaction.
- Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.
- A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for CHS Group:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment).
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone).
- Employee Assistance Programme.
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning.
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice).
- One day off a year to volunteer for a charity of your choice.
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service.
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff).
- Company sick pay.
- 58p per mile business mileage allowance.
- Refer a friend scheme (£250).
- Contributory pension scheme, which both you and CHS contribute to.
- Enhanced maternity and paternity leave.
- Flexible Working Policy.
- Full induction.
- Comprehensive free training and development opportunities with paid time off.
- Free DBS (for relevant posts).
- Free onsite/nearby parking.
- Hybrid Working Policy.
- Flexitime.
Please note this position is subject to a Basic DBS Disclosure. As part of the recruitment and selection process, candidates will be required to complete a Personality Profiler.
CLOSING DATE FOR APPLICATIONS: Friday 26th June 2026
INTERVIEWS: To be confirmed.
Housing Manager in Over employer: CHS Group
Cambridge Housing Society is an exceptional employer dedicated to improving the lives of our tenants and shared owners through a strong commitment to care, openness, and trust. With a reputation for fostering a happy and motivated workplace, we offer extensive benefits including flexible working arrangements, generous holiday allowances, and comprehensive training opportunities, ensuring our employees thrive both personally and professionally. Join us in making a meaningful impact in the community while enjoying a supportive and dynamic work culture in the heart of Cambridge.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Over
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since CHS is all about care, openness, and trust, think of examples from your past experiences that showcase these qualities. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and articulate when it comes to discussing your experience in social housing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at CHS.
We think you need these skills to ace Housing Manager in Over
Some tips for your application 🫡
Show Your Passion for Housing:When writing your application, let your enthusiasm for social housing shine through. We want to see how you can make a difference in the lives of our tenants and shared owners, so share any relevant experiences that highlight your commitment to this cause.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Housing Manager role. Highlight your experience in managing housing services and leading teams, as well as your knowledge of social housing legislation. This will help us see how you fit into our values and mission.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cambridge Housing Society.
How to prepare for a job interview at CHS Group
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing legislation and welfare benefits. Being able to discuss current issues affecting tenants will show that you're not just interested in the role, but also genuinely care about the community.
✨Showcase Your Leadership Skills
Since this role involves line managing a team, be prepared to share examples of how you've successfully led and motivated others in the past. Think about specific situations where you’ve made a positive impact on your team’s performance.
✨Be Customer-Focused
Demonstrate your customer service skills by preparing scenarios where you’ve dealt with challenging situations or complaints. Highlight how you’ve turned negative experiences into positive outcomes for tenants.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's future plans or their approach to community engagement. This shows that you’re not only interested in the position but also invested in the company’s mission and values.
