At a Glance
- Tasks: Support cyber security operations and protect digital assets from threats.
- Company: Join a forward-thinking company dedicated to cyber security.
- Benefits: Enjoy flexible working, generous holiday, and employee discounts.
- Other info: Comprehensive training and development opportunities available.
- Why this job: Make a real difference in protecting vital digital systems.
- Qualifications: Basic IT support experience and knowledge of operating systems required.
The predicted salary is between 30000 - 40000 £ per year.
As the ICT Security Support Technician, you'll support our cyber security operations by assisting with the protection of digital assets, networks, and systems from cyber threats. You'll identify, monitor and respond to security incidents, conduct routine security checks, and support the wider IT team with implementing best security practices.
Responsibilities
- Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.
- Help to identify and respond to security incidents, in line with our incident response process.
- Conduct routine vulnerability scans and support in remediation activities.
- Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.
- Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.
- Monitor patch management schedules and assist in ensuring timely updates to systems and applications.
Knowledge of Networking Fundamentals: Understanding of TCP/IP, OSI model, routing, switching, firewalls, network protocols and basic network troubleshooting skills. Be familiar with Windows and Linux environments, including basic command-line operations. Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles. Experience with installing, configuring, and troubleshooting computer hardware and software. Access to transport for work purposes and business insurance for own vehicle where appropriate.
Qualifications
- Basic experience in technical support roles and knowledge of operating system environments.
Benefits
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Financial wellbeing hub – access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech – access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme – up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and CHS contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
ICT Security Support Technician in Nottingham employer: CHS Group
As an ICT Security Support Technician, you'll thrive in a dynamic work environment that prioritises employee well-being and professional growth. With comprehensive training opportunities, flexible working policies, and a strong emphasis on work-life balance, our company fosters a supportive culture where your contributions to cyber security are valued. Enjoy a range of benefits including generous holiday allowances, health services, and a commitment to community engagement through volunteer days.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Security Support Technician in Nottingham
✨Get Involved in the Cybersecurity Community
Dive into local and online cybersecurity meetups or forums. Engage with communities on platforms like Reddit or Discord, which often have dedicated channels for job opportunities and entry-level tips. Making yourself visible here can open doors we didn't even know existed!
✨Show Off Those Skills
Set up a GitHub profile where you can showcase any projects or contributions you’ve made, even if they’re just personal experiments. Potential employers love to see our work in action, and this is a great way to catch the eye of companies like CHS Group while we’re still building our experience.
✨Leverage Online Courses & Certifications
Consider taking some recognised cybersecurity certifications, like CompTIA Security+ or Certified Ethical Hacker. These badges give us an edge and show our commitment to the field. Plus, many courses have job boards and networking opportunities that can lead to our first gig!
✨Apply Early and Often
Entry-level roles in cybersecurity can fill up quickly, so keep an eye on our website for open positions at CHS Group. We should be ready to apply as soon as we see a role pop up. Tailor our applications to highlight relevant skills like problem-solving and attention to detail – these can set us apart!
We think you need these skills to ace ICT Security Support Technician in Nottingham
Some tips for your application 🫡
Show off your technical skills:In the cybersecurity field, we love to see your technical know-how right from the get-go. Include any relevant coursework, certifications (like CompTIA Security+ or CEH), and tools you're familiar with. If you've dabbled in security protocols or have any hands-on experience with firewalls or threat analysis, make sure to highlight that!
Demonstrate your passion for cybersecurity:A cover letter is your chance to show your enthusiasm for cybersecurity—don’t hold back! Talk about why you’re excited about this career path, any personal projects you've been involved with, or security challenges you’ve taken on. It’s all about showing CHS Group that you’re eager to learn and contribute.
Include relevant extracurricular activities:In entry-level applications, we appreciate seeing how you’ve engaged with the cybersecurity community. Mention any clubs, competitions (like Capture The Flag), or volunteer work related to cybersecurity. This will give us insight into your dedication to growing your skills beyond academic learning!
Keep it concise and tailored:We get it—writing about yourself can be tough. But for entry-level roles like ICT Security Support Technician at CHS Group, we're looking for clarity and focus. Tailor your CV and application materials to highlight only what matters for this role. Avoid fluff and get straight to your strengths in the context of cybersecurity!
How to prepare for a job interview at CHS Group
✨Know Your Cybersecurity Basics
Make sure you’re clued up on the essential concepts of cybersecurity, like encryption, firewalls, and malware. For an entry-level role like ICT Security Support Technician at CHS Group, they might ask you practical questions to test your understanding of these topics, so brush up on the basics and maybe even run through some scenarios.
✨Familiarise Yourself with Tools
You’ll likely be working with various cybersecurity tools and platforms, so get comfortable with common ones like Wireshark and Metasploit. Mention any hands-on experience you have with these tools during your interview, as it shows you’ve taken the initiative to learn and apply your knowledge, which is key for an entry-level position.
✨Show Your Passion for Learning
Since this is an entry-level position, employers at CHS Group will want to see your eagerness to learn. Prepare to discuss any certifications or online courses you've completed, as well as how you stay updated on the latest threats and trends in cybersecurity. This demonstrates your commitment to growing in the field.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. These might include how you'd respond to a phishing attempt or securing a network. Think through a few examples beforehand, so you can showcase your problem-solving skills and thought process, which are critical in cybersecurity.
