At a Glance
- Tasks: Ensure the safety and well-being of young people during night shifts.
 - Company: Ely Young Peoples Project, supporting youth towards independence.
 - Benefits: 30 days holiday, employee discounts, and comprehensive training opportunities.
 - Why this job: Make a real difference in young people's lives while gaining valuable experience.
 - Qualifications: Strong communication skills and a supportive approach to working with youth.
 - Other info: Flexible working hours and opportunities for personal growth.
 
The predicted salary is between 28000 - 42000 £ per year.
Night Concierge – Full Time. 38.5 hours per week with additional hours available on a 4 nights on, 4 nights off rota.
Ely Young Peoples Project provides supported accommodation for up to 15 young people aged 16‑21 years who would otherwise be at risk of homelessness and assists them towards independence.
Job Summary
As a Night Concierge you will work 11‑hour shifts from 21:00 pm to 08:00 am, ensuring the health and safety of the building, safeguarding and well‑being of young people, documentation of handovers, incidents, cleaning duties, and overall smooth operation of the facility.
Responsibilities
- Work waking nights of 11‑hour shifts on a 4‑night on, 4‑night off rota.
 - Be responsible for all aspects of health and safety of the building.
 - Protect safeguarding and well‑being of young people between 21:00 pm‑08:00 am.
 - Document handovers and record any incidents or accidents.
 - Maintain cleanliness and tidiness of the premises.
 
Qualifications
- ICT competent.
 - Excellent communication skills.
 - Non‑judgmental, calm and supportive approach.
 - Motivated, committed and creative with confidence when working with young people.
 
Benefits
- Employee discount scheme – retail, leisure, gym membership and fitness equipment.
 - Doctor Care Anywhere – telehealth service.
 - Employee Assistance Programme.
 - Cycle to work scheme (salary sacrifice).
 - One day off a year to volunteer for a charity of your choice.
 - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part‑time staff, depending on length of service).
 - Holiday purchase scheme – up to 5 days per annum (pro rata for part‑time staff).
 - Company sick pay.
 - 58p per mile business mileage allowance.
 - Refer a friend scheme (£250).
 - Contributory pension scheme.
 - Enhanced maternity and paternity leave.
 - Flexible Working Policy.
 - Full induction.
 - Comprehensive free training and development opportunities with paid time off.
 - Free DBS (for designated roles).
 - Free onsite/nearby parking.
 - Blue Light Card (for designated roles).
 
Disclosures & EEO
Applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check as part of the recruitment process.
We are an equal opportunity employer. All qualified applicants will receive consideration.
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Night Concierge employer: CHS Group
Contact Detail:
CHS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with young people or in similar roles. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for the interview by practising common questions related to safeguarding and health and safety. We want you to feel confident and ready to showcase your calm and supportive approach when working with young people.
✨Tip Number 3
Show off your ICT skills! Be ready to discuss how you can use technology to improve documentation and communication during your shifts. This will highlight your competence and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Night Concierge role. We want to see how you can contribute to the well-being of young people and ensure their safety.
Showcase Your Communication Skills: Since excellent communication is key for this position, use your application to demonstrate your ability to communicate effectively. Share examples of how you've successfully interacted with others in past roles.
Highlight Relevant Experience: If you've worked in similar environments or have experience with young people, make sure to mention it! We love seeing candidates who understand the challenges and rewards of supporting young individuals.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at CHS Group
✨Know Your Role
Make sure you understand the responsibilities of a Night Concierge. Familiarise yourself with the job description, especially the aspects of health and safety, safeguarding young people, and documentation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Concierge, excellent communication is key. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. Think about times when you’ve had to support or guide others, as this will demonstrate your non-judgmental and calm approach.
✨Demonstrate Your Commitment
This role requires motivation and commitment, particularly when working with young people. Be ready to discuss why you’re passionate about helping others and how you can contribute to their independence. Share any relevant experiences that highlight your dedication to supporting vulnerable individuals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think through potential situations you might face during your shifts and how you would respond. This will show that you’re proactive and ready to ensure the well-being of the young people in your care.