At a Glance
- Tasks: Support cyber security operations and protect digital assets from threats.
- Company: Join a forward-thinking company in Cambridge with a focus on work-life balance.
- Benefits: Enjoy 30+ days holiday, flexible working, and comprehensive training opportunities.
- Other info: Hybrid working options and a supportive team culture await you.
- Why this job: Make a real difference in cyber security while developing your skills in a dynamic environment.
- Qualifications: Basic IT support experience and knowledge of networking fundamentals required.
The predicted salary is between 30000 - 40000 £ per year.
The successful candidate will be based at Endurance House, Vision Park, Chivers Way, Histon, Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role.
About the role:
As the ICT Security Support Technician, you’ll support our cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.
Your duties will include:
- Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.
- Help to identify and respond to security incidents, in line with our incident response process.
- Conduct routine vulnerability scans and support in remediation activities.
- Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.
- Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.
- Monitor patch management schedules and assist in ensuring timely updates to systems and applications.
About you:
- Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.
- Be familiar with Windows and Linux environments, including basic command-line operations.
- Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.
- Experience with installing, configuring, and troubleshooting computer hardware and software.
- Access to transport for work purposes and business insurance for own vehicle where appropriate.
Benefits:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Financial wellbeing hub - access to advice and support from experts, whether you’re budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and CHS contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this role is subject to a basic DBS application.
Closing Date: midnight Sunday 5 July 2026
Interviews to be held: week commencing 13 July 2026
ICT Security Support Technician employer: CHS Group
As an ICT Security Support Technician at our Cambridge location, you will join a forward-thinking team that prioritises work-life balance with flexible hybrid working options. Our supportive work culture fosters professional growth through comprehensive training and development opportunities, while our generous benefits package, including a robust employee assistance programme and a cycle to work scheme, ensures your well-being is at the forefront of our priorities.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Security Support Technician
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including CHS Group, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through CHS Group
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at CHS Group. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace ICT Security Support Technician
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at CHS Group insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to CHS Group that you’re committed to staying ahead in the game.
How to prepare for a job interview at CHS Group
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at CHS Group to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at CHS Group.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
