At a Glance
- Tasks: Lead the complaints handling service and enhance customer experiences.
- Company: CHS Group, a forward-thinking organisation focused on customer satisfaction.
- Benefits: Employee discounts, comprehensive training, and a contributory pension scheme.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact on customer experiences while driving service improvements.
- Qualifications: Experience in complaints management and strong analytical skills.
The predicted salary is between 50000 - 60000 £ per year.
CHS Group in Histon is seeking a Corporate Complaints Manager to lead the complaints handling service, ensuring high-quality, customer-focused responses. The successful candidate will work to enhance compliance and drive service improvements, using data-driven insights.
This role offers an opportunity to make a significant impact on customer experiences and will involve collaboration across teams. CHS Group provides numerous benefits, including employee discounts, comprehensive training opportunities, and a contributory pension scheme.
#J-18808-LjbffrHead of Corporate Complaints & Customer Insight in Histon employer: CHS Group
CHS Group in Histon is an exceptional employer, offering a dynamic work culture that prioritises customer satisfaction and employee development. With comprehensive training opportunities, a contributory pension scheme, and employee discounts, we empower our team to make a meaningful impact on customer experiences while fostering collaboration across departments.
