Support Officer in Cambridge

Support Officer in Cambridge

Cambridge Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with learning disabilities and autism in a lively shared housing environment.
  • Company: Join a supportive team at Russell Street, located in the heart of Cambridge.
  • Benefits: Enjoy 30 days holiday, employee discounts, and comprehensive training opportunities.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Experience in supporting individuals with learning disabilities and strong communication skills.
  • Other info: Flexible working hours with opportunities for career growth and personal development.

The predicted salary is between 30000 - 42000 Β£ per year.

Support Officer working at Russell Street in Cambridge. Russell Street is home for 16 people aged between 18 and 65 years old, with a variety of support needs including learning disabilities and autistic spectrum conditions. It is located in the centre of Cambridge. It is a busy, lively place, providing shared housing with support for people preparing to move on to independent living. It has a satellite project at Norwich Street providing support to 5 people who have moved on from Russell Street to self-contained accommodation.

About you

The successful candidate will have experience supporting people with learning disabilities/autistic spectrum conditions, excellent listening and communication skills, an ability to work without direct supervision and to maintain office records and the data management system. You will be encouraging, committed, creative and supportive in your approach. You will be confident and assured and able to respond effectively to opportunities and challenging situations. You will be required to lone work at times and will take responsibility for the service during these times. Working hours will include some weekend and evening shifts. If you have the skills and ability to support and encourage people to achieve their potential, we would like to hear from you.

What we can offer

  • Employee discount scheme (retail, leisure, gym membership and fitness equipment)
  • Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
  • Employee Assistance Programme
  • Cycle to work scheme (salary sacrifice)
  • One day off a year to volunteer for a charity of your choice
  • 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
  • Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
  • Company sick pay
  • 58p per mile business mileage allowance
  • Refer a friend scheme (Β£250)
  • Contributory pension scheme, which both you and CHS contribute to
  • Enhanced maternity and paternity leave
  • Full induction
  • Comprehensive free training and development opportunities with paid time off
  • Free DBS
  • Free onsite/nearby parking

To talk about the role informally please contact David Goodier, Service Manager. Applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check as part of the recruitment process.

Closing Date: Midnight 6 February 2026

Interview Dates: 13 & 16 February 2026

Support Officer in Cambridge employer: CHS Group

At Russell Street in Cambridge, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our vibrant culture encourages personal and professional growth, offering comprehensive training and development opportunities alongside generous benefits such as 30 days of holiday, a cycle to work scheme, and a contributory pension plan. Join us in making a meaningful impact in the lives of individuals with learning disabilities and autistic spectrum conditions while enjoying the unique advantages of working in the heart of Cambridge.
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Contact Detail:

CHS Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Support Officer in Cambridge

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Russell Street and its values. This will help you connect with the team and show that you're genuinely interested in supporting their mission.

✨Tip Number 2

Practice your listening skills! Since communication is key for a Support Officer, try role-playing with a friend or family member. This will help you feel more confident in responding to questions and scenarios during the interview.

✨Tip Number 3

Show off your creativity! Think of examples from your past experiences where you've come up with innovative solutions to support individuals with learning disabilities or autism. This will demonstrate your commitment and ability to think outside the box.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.

We think you need these skills to ace Support Officer in Cambridge

Experience supporting people with learning disabilities
Experience supporting individuals with autistic spectrum conditions
Excellent listening skills
Strong communication skills
Ability to work without direct supervision
Data management skills
Encouraging and supportive approach
Creative problem-solving skills
Confidence in responding to challenging situations
Ability to lone work
Responsibility for service management
Flexibility to work weekends and evenings

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for supporting people with learning disabilities and autistic spectrum conditions shine through. We want to see that you genuinely care about making a difference in their lives!

Tailor Your Experience: Make sure to highlight any relevant experience you have in your application. We’re looking for specific examples of how you've supported individuals in similar situations, so don’t hold back on those details!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. Remember, we want to get to know you quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at CHS Group

✨Know Your Stuff

Make sure you understand the specific needs of individuals with learning disabilities and autistic spectrum conditions. Brush up on relevant support strategies and be ready to discuss how your experience aligns with the role.

✨Showcase Your Communication Skills

During the interview, demonstrate your excellent listening and communication skills. Use examples from your past experiences where you effectively communicated with clients or colleagues, especially in challenging situations.

✨Be Ready for Scenario Questions

Expect questions that put you in real-life scenarios you might face as a Support Officer. Think about how you would handle lone working situations or support someone in crisis, and be prepared to explain your thought process.

✨Highlight Your Flexibility

Since the role includes weekend and evening shifts, show your willingness to adapt. Share any previous experiences where you had to be flexible with your schedule or approach, and how that benefited the people you supported.

Support Officer in Cambridge
CHS Group
Location: Cambridge
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  • Support Officer in Cambridge

    Cambridge
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • C

    CHS Group

    50-100
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