At a Glance
- Tasks: Lead a team to deliver exceptional housing management services and support communities.
- Company: Join CHS, a charitable housing association making a real difference in Cambridgeshire.
- Benefits: Enjoy 30-35 days holiday, flexible working, and a range of employee discounts.
- Other info: Hybrid working options available after probation; excellent training and development opportunities.
- Why this job: Make a positive impact on people's lives while developing your career in housing.
- Qualifications: Two years' experience in housing management and strong leadership skills required.
The predicted salary is between 43559 - 43559 £ per year.
£43,559.84 per annum
Cambridge (CB24 9ZR)
Permanent
Full-Time
35 hours per week
Hybrid Working Arrangements: the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
About us:
CHS is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Our mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join us.
About the role:
- Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience.
- Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
- Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
- Take ownership of core performance areas including lettings, tenancy management, communal space standards, rental income and service charge delivery ensuring a consistently high standard across all functions.
- Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies.
What are we looking for?
- A minimum of two years experience delivering and managing a housing service within a social housing environment.
- A Chartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development.
- You have strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
- Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others.
- Naturally confident and customer-focused, you bring excellent communication, relationship-building and influencing skills to every interaction.
- Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.
- A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for CHS Group:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and CHS contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this position is subject to a Basic DBS Disclosure.
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler.
CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026
INTERVIEWS: Thursday 30 April 2026
If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager.
Housing Manager in Cambridge employer: CHS Group
CHS Group is an exceptional employer dedicated to fostering a supportive and rewarding work environment in the heart of Cambridgeshire. With a strong focus on employee development, we offer comprehensive training opportunities, flexible working arrangements, and a generous benefits package that includes enhanced leave options and a contributory pension scheme. Join our passionate team and make a meaningful impact in the community while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Cambridge
✨Get Friendly with Local Agents
In the real-estate game, networking is crucial. Head down to local property viewings or open houses and chat up the agents. Get to know them, they could have leads on part-time gigs or internships that aren’t even advertised yet!
✨Use Community Boards
Check out community boards or online local forums like Facebook groups specifically for your area’s real estate market. Often, agents or property management companies post about part-time roles that might not make it to the big job sites.
✨Join Real Estate Meetups
Look for local real estate meetups or networking events; these are gold mines for meeting potential employers and learning about new opportunities. Don’t be shy—put yourself out there and show your enthusiasm for real estate!
✨Browse CHS Group for Part-Time Openings
Make sure to regularly check out our website at CHS Group. We often list part-time positions straight from the source, and applying through our site can sometimes give you an advantage. Always keep an eye on those listings!
We think you need these skills to ace Housing Manager in Cambridge
Some tips for your application 🫡
Show Off Your Local Knowledge:In real estate, knowing the area is key! Make sure your CV highlights any experience you have in the local market or community. Whether it’s part-time work in the area or even a few local projects, show us you're in the know!
Highlight Your Communication Skills:Part-time roles in real estate rely heavily on strong communication, both written and verbal. In your cover letter, give examples of how you’ve communicated effectively in previous roles. We're looking for confident communicators who can work with our clients smoothly.
Be Flexible with Your Availability:As you're applying for a part-time role, it's important to communicate your availability clearly. Let us know when you can work, especially during weekends or evenings. This helps us understand how you fit into our current team structure.
Customize Your Application for Us!:Don’t just send out the same CV everywhere! Tailor your application specifically for CHS Group and the role of Housing Manager. Mention how your skills will contribute to our mission and why you’re excited to be part of our team. We're eager to see what makes you a great match!
How to prepare for a job interview at CHS Group
✨Know Your Local Market
As someone looking to step into the real estate game, it's crucial for us to know the local property market inside out. Brush up on the trends, average property prices, and the type of clients in your area. This shows CHS Group that you're not just looking for a part-time gig but are genuinely interested in making a difference in the local scene.
✨Be Ready for Scenario Questions
In a real estate interview, we might face role-play or scenario questions designed to gauge our problem-solving skills. Think about potential client scenarios, like handling a difficult buyer or negotiating prices, and prepare to discuss how you'd manage those situations. This will show CHS Group that we can think on our feet!
✨Show Your Value-Added Skills
Even though it's a part-time position, we should highlight any additional skills or tools we bring to the table—think social media savvy or familiarity with property management software. If you've done any relevant coursework or have insights from internships, let’s weave those into the conversation to show our potential value to CHS Group.
✨Prepare Your Availability Wisely
Since this is a part-time role, it's key for us to clearly articulate our availability during the interview. Think about peak hours when clients need us and how our flexibility could benefit CHS Group. It shows we're committed to being there when needed while balancing our other commitments.
