At a Glance
- Tasks: Carry out joinery, tiling, and maintenance in customers' homes.
- Company: Join a prestigious five-star housebuilder with a focus on quality.
- Benefits: Earn £31,000 plus bonuses, enjoy early finishes, and receive ongoing training.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in customers' lives while honing your skills.
- Qualifications: Experience in joinery and tiling preferred, but training is available.
The predicted salary is between 18600 - 21600 £ per year.
Customer Support Operative – £31,000 + Bonus + Van
Hours: Mon–Thu , Fri early finish (40 hours/week)
Location: Various sites across the region
On behalf of our client, a prestigious five-star housebuilder, we’re seeking a skilled and customer-focused operative to carry out minor joinery, tiling, and general maintenance works in customers’ homes during their two-year warranty period. This role is ideal for someone who has experience working in residential properties and understands the importance of professionalism, respect, and top-quality finishes.
Salary & Benefits:
- £31,000 per year
- Annual bonus – up to 5% based on overall business unit performance
- Company van for business use only + fuel card
- All tools provided
- Ongoing training and development opportunities
- Friday early finish – start your weekend sooner!
- Excellent retail discounts
- Company-funded life insurance and private healthcare
- Quality pension scheme with company contributions
- Discounted house purchase scheme, car leasing scheme, and share plans
- Option to tailor benefits – buy extra annual leave, add dependants to cover
Key Responsibilities:
- Visit customer homes to inspect and complete remedial works
- Carry out tasks including joinery, tiling, and other general maintenance
- Keep customers informed and reassured throughout the work
- Maintain excellent workmanship while working efficiently and safely
About You:
- Skilled in joinery and tiling (or willing to train)
- Previous experience working in customers’ homes
- Professional, approachable, and solution-focused
- Able to work independently and manage your own workload
- Full, clean driving licence
Inclusivity Statement
Our client is committed to creating a diverse and inclusive workforce. They actively collaborate with individuals who have disabilities and long-term health conditions to ensure barriers are removed when it comes to employment opportunities. Applicants who declare a disability and meet the minimum role requirements will be guaranteed an interview.
If you take pride in your work, enjoy variety, and want to join a five-star team that values craftsmanship and customer care, we’d love to hear from you.
Customer Support Technician in Leeds employer: Chrysalis Talent Solutions
Join a prestigious five-star housebuilder that prioritises craftsmanship and customer care, offering a supportive work culture where your skills in joinery and tiling can truly shine. With competitive benefits including a company van, ongoing training, and a Friday early finish, you'll enjoy a balanced work-life while contributing to high-quality home maintenance. This role not only provides excellent growth opportunities but also fosters an inclusive environment, ensuring every employee feels valued and empowered.
Contact Details:
Chrysalis Talent Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Technician in Leeds
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Customer Support Technician in Leeds
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Chrysalis Talent Solutions's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Chrysalis Talent Solutions. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Chrysalis Talent Solutions
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Chrysalis Talent Solutions.
