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- Tasks: Drive sales in new homes, ensuring top-notch customer service and achieving targets.
- Company: Join a five-star house builder with a focus on quality and customer satisfaction.
- Benefits: Earn a competitive salary plus commission, mileage pay, and enjoy 25 days holiday.
- Why this job: Make a real impact in the housing market while developing your sales skills.
- Qualifications: Experience in customer service and a full UK driving licence required.
- Other info: Flexible working hours with opportunities for career growth and personal development.
The predicted salary is between 32000 - 38000 £ per year.
Salary: £26,000 basic + £1,000 per month commission + mileage paid
Working Hours:
- Monday: 10:00am - 5:00pm
- Thursday: 10:00am - 7:00pm
- Friday: 10:00am - 5:00pm
- Saturday: 11:00am - 5:00pm
- Sunday: 11:00am - 5:00pm
We are recruiting on behalf of our client, a five-star house builder, for a motivated and customer-focused New Homes Sales Advisor to work in a floating role across multiple developments. Reporting to the Sales Manager, you will be responsible for all sales aspects involved in the day-to-day running of developments, ensuring the highest level of customer service is delivered at all times.
The role involves achieving or exceeding sales targets while effectively progressing reservations through to contract exchange and legal completion.
Key Responsibilities
- Responsible for achieving sales targets as defined by senior management
- Liaise with customers, solicitors and financial advisors regularly to ensure timely contract exchange and legal completion
- Assist customers post-completion with reporting repairs or customer service issues
- Proactively work with Sales Managers and colleagues to suggest ideas to increase sales
- Maintain the presentation of the site and show homes to the highest standards
- Ensure all product knowledge is kept up to date to provide accurate information to purchasers
- Guide customers around show homes, stock plots and developments to demonstrate features and benefits
- Ensure all visitors are aware of Health and Safety policies and are accompanied on site
- Effectively utilise the CRM system and maintain accurate records
- Liaise with Site Managers to arrange customer meetings in a timely manner
- Attend and record weekly Sales/Site Meetings and complete any actions
- Ensure compliance with industry regulations, company policies, processes and standards
Experience, Qualifications and Skills
- Experience within the housebuilding industry is beneficial
- Proven experience delivering excellent customer service
- Experience handling confidential and sensitive information
- Understanding of property sales and marketing processes
- Experience working in a customer-focused environment, including home visits
- Experience building effective relationships with property professionals and external agencies
Qualifications and Training
- Full UK Driving Licence
- Access to a vehicle for business use
Skills and Aptitude
- Knowledge of the home buying and conveyancing process
- Ability to plan, prioritise and organise workload to meet sales and completion targets
- Strong IT skills including Microsoft Office (Word, Excel, Outlook) and CRM systems
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Commitment to diversity and inclusion
Role and Working Conditions
- Predominantly site-based role with travel to divisional offices as required
- Flexible approach to working hours and location, including weekends and occasional evenings
What Our Client Offers
- Competitive basic salary plus monthly commission
- Mileage paid for business travel
- Contributory pension scheme
- 25 days holiday plus bank holidays
- Access to discounts and benefits portal
- ShareSave Scheme
- Cycle to Work Scheme
- Life assurance
- Holiday Purchase Scheme
- Earn and Learn opportunities
To apply or for more information, please contact us for a confidential discussion.
Sales Executive in Billingham employer: Chrysalis Talent Solutions Limited
Contact Detail:
Chrysalis Talent Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Billingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housebuilding industry and let them know you're on the lookout for a Sales Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their developments, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your customer service skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Sales Executive in Billingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your experience in customer service and sales, especially in the housebuilding industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our client's success. Keep it engaging and relevant to the job description.
Show Off Your Achievements: Don’t just list your responsibilities; showcase your achievements! If you've exceeded sales targets or improved customer satisfaction, let us know. Numbers and specific examples can really make your application stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Chrysalis Talent Solutions Limited
✨Know Your Product Inside Out
As a New Homes Sales Advisor, you'll need to be well-versed in the properties you're selling. Research the developments and understand their features, benefits, and any unique selling points. This will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you handled challenges and maintained strong relationships, as this will resonate with the interviewers.
✨Familiarise Yourself with the Sales Process
Brush up on the home buying and conveyancing process, as well as the sales targets and strategies relevant to the housebuilding industry. Being able to discuss these topics will show that you're proactive and ready to hit the ground running.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and sales strategies. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.