Operational Lead – Supported Living / Domiciliary Care in Carlisle
Operational Lead – Supported Living / Domiciliary Care

Operational Lead – Supported Living / Domiciliary Care in Carlisle

Carlisle Full-Time 37422 - 40014 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage Supported Living and Domiciliary Care services, ensuring high-quality, person-centred support.
  • Company: Chrysalis (Cumbria) Ltd, a compassionate leader in adult social care.
  • Benefits: Competitive salary, senior leadership role, ongoing professional development, and direct mentoring.
  • Why this job: Make a meaningful impact on people's lives while advancing your career in social care.
  • Qualifications: Experience in social care leadership and knowledge of CQC standards required.
  • Other info: Join a supportive team dedicated to continuous improvement and client welfare.

The predicted salary is between 37422 - 40014 £ per year.

📍 Cumbria | In‑person 💷 £37,422 – £40,014 per year (dependent on qualifications & experience) 🕒 37.5 hours per week

Are you an experienced social care leader ready to take the next step? Do you want to work somewhere you can genuinely influence quality, push beyond traditional models of support, and make a real difference in adult social care? Chrysalis (Cumbria) Ltd is looking for a motivated, compassionate, and forward‑thinking Operational Lead to oversee our Supported Living and Domiciliary Care services. This role would suit an existing Registered Manager or someone ready to work towards CQC registration with strong operational experience.

Why join Chrysalis?

  • Competitive salary with progression
  • Senior leadership opportunity with real autonomy
  • Ongoing professional development and structured support
  • Direct mentoring from an experienced Head of Operations (CQC Registered Manager)
  • The chance to make a meaningful, lasting impact on people’s lives

About the role

As Operational Lead, you will be responsible for the day‑to‑day leadership and performance of our Supported Living and Domiciliary Care services, ensuring safe, compliant, and person‑centred care.

Key responsibilities

  • Leading and managing Supported Living & Domiciliary Care services
  • Ensuring full compliance with CQC standards and regulations
  • Promoting and delivering high‑quality, person‑centred support
  • Monitoring service performance, outcomes, and quality
  • Leading, supporting, and developing care teams
  • Driving continuous improvement across services
  • Participating in an on‑call rota

About you

We’re looking for someone who brings both leadership capability and compassion. You will have:

  • Experience as a Registered Manager, Deputy Manager, or Care Manager
  • A background in Supported Living, Domiciliary Care, or Adult Social Care
  • Strong working knowledge of CQC frameworks and inspection requirements
  • Proven leadership, people management, and operational skills
  • Level 5 Diploma in Health & Social Care (or working towards) – desirable

Chrysalis (Cumbria) Ltd is committed to safeguarding and promoting the welfare of our clients. The successful candidate will be required to undertake an enhanced DBS check.

Operational Lead – Supported Living / Domiciliary Care in Carlisle employer: Chrysalis Cumbria

Chrysalis (Cumbria) Ltd is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a competitive salary and opportunities for career progression within a supportive environment. With direct mentoring from experienced leaders and a commitment to making a meaningful impact in adult social care, employees can thrive in a culture that values compassion, innovation, and quality service delivery.
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Contact Detail:

Chrysalis Cumbria Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Lead – Supported Living / Domiciliary Care in Carlisle

Tip Number 1

Network like a pro! Reach out to your connections in the social care sector, attend local events, and join relevant online groups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for interviews by researching Chrysalis and understanding their values. We want to see how you can align with their mission of delivering high-quality, person-centred support. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.

Tip Number 3

Practice your responses to common interview questions, especially those related to leadership and compliance with CQC standards. We recommend doing mock interviews with friends or mentors to build your confidence and refine your answers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Operational Lead – Supported Living / Domiciliary Care in Carlisle

Leadership Skills
Compassion
Operational Management
CQC Compliance
Person-Centred Care
Performance Monitoring
Team Development
Continuous Improvement
Knowledge of CQC Frameworks
Experience in Supported Living
Experience in Domiciliary Care
Safeguarding
Level 5 Diploma in Health & Social Care

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operational Lead role. Highlight your leadership experience in social care and any relevant qualifications, like your Level 5 Diploma.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about adult social care. Share specific examples of how you've made a difference in previous roles and how you plan to bring that same energy to Chrysalis.

Showcase Your Compliance Knowledge: Since compliance with CQC standards is key, mention any direct experience you have with these frameworks. We want to see that you understand the importance of safe and person-centred care.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Chrysalis Cumbria

Know Your Stuff

Make sure you brush up on the CQC standards and regulations. Familiarise yourself with the key responsibilities of the Operational Lead role, especially around person-centred care and compliance. This will show that you're not just interested in the job, but that you understand the nuances of the sector.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Think about specific challenges you faced and how you overcame them. This will help demonstrate your capability to lead and inspire others in a care setting.

Be Compassionate and Person-Centred

During the interview, convey your passion for making a difference in people's lives. Share stories that highlight your compassion and commitment to high-quality care. This is crucial in social care, and it will resonate well with the interviewers at Chrysalis.

Ask Thoughtful Questions

Prepare some insightful questions about the company culture, ongoing professional development opportunities, and how they measure success in their services. This shows that you're genuinely interested in the role and want to ensure it's the right fit for both you and the organisation.

Operational Lead – Supported Living / Domiciliary Care in Carlisle
Chrysalis Cumbria
Location: Carlisle

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