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- Tasks: Engage with clients, deliver technical presentations, and support product demos.
- Company: Join a global leader in public safety technology launching in the UK.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact in public safety while working with cutting-edge technology.
- Qualifications: 4+ years in a similar role, strong technical knowledge, and excellent communication skills required.
- Other info: Experience in blue light/public safety is a plus; remote work options may be available.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a global leader in public safety technology building omnichannel emergency service communications solutions. Following its growth across the Americas, the company is about to launch in the UK. The Presales role will be responsible for managing activities that combine technical and sales & business operations capabilities. This individual will assist the UK VP in maintaining customer relationships and work with technical, product, and engineering teams to understand the product at a technical level and develop new products.
The individual should be comfortable working in a technical environment and will need to explain the product and integration requirements to UK clients, following training from the global team.
Position Requirements:- At least 4 years of experience in a similar position, working with complex SaaS products (preferably in a fast-paced and ambitious environment).
- A degree or professional qualification is desirable, particularly in Software Engineering, Communication Engineering, or Electrical Engineering, or a record of experience demonstrating capability at a comparable level.
- Proven technical knowledge in IP networking.
- Architecture knowledge in Cloud services.
- Experience in managing the sales process, including technical and commercial aspects, building proposals, responding to tenders, and project implementations.
- Ability to present complex technical information to non-technical audiences.
- An understanding of government data management, accreditation, and assurance is a big advantage.
- Strong customer-facing approach and presentation skills.
- Excellent communication skills.
- A team player, self-motivated, and able to technically lead a project throughout its lifecycle.
- Background in blue light/public safety is a big advantage.
- Architecture knowledge in Cisco collaboration is a big advantage.
- Client liaison and Pre-sale support (80%): Deep knowledge of company products, technology, and value proposition.
- Understanding customer needs and translating them into effective solutions.
- Responding to RFIs and RFPs.
- Preparing and delivering technical presentations.
- Identifying potential business opportunities.
- Collaborating with technical teams to develop solutions.
- Supporting pilots and product demos.
- Developing training and onboarding materials.
- Providing training and mentoring for partners.
- Training users on new products and features.
- Attending public safety and government technology events.
- Business Processes (20%): Supporting the UK VP and building company best practices.
- Assisting in building operational capability in the UK and Europe.
Presales Engineer – Public Safety & Emergency Services Network Technology, London employer: Chronos Consulting
Contact Detail:
Chronos Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presales Engineer – Public Safety & Emergency Services Network Technology, London
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in public safety and emergency services. Understanding the specific challenges and innovations in this sector will help you engage more effectively with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the public safety technology field. Attend relevant industry events, webinars, or local meetups to connect with others in the sector. Building relationships can lead to valuable insights and potential referrals for job opportunities.
✨Tip Number 3
Prepare to showcase your technical knowledge in IP networking and cloud services during interviews. Be ready to discuss how you've applied this knowledge in previous roles, as well as your ability to communicate complex information to non-technical audiences.
✨Tip Number 4
Research the company’s products and value propositions thoroughly. Being able to articulate how their solutions meet customer needs will set you apart. Tailor your conversations to highlight how your skills and experiences align with their mission and goals.
We think you need these skills to ace Presales Engineer – Public Safety & Emergency Services Network Technology, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in presales engineering, particularly with SaaS products. Emphasise your technical knowledge in IP networking and cloud services, as well as any experience in public safety technology.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about public safety technology and how your background aligns with the role. Mention specific experiences that demonstrate your ability to manage customer relationships and present complex information to non-technical audiences.
Showcase Technical Skills: Be sure to include any certifications or qualifications related to Software Engineering, Communication Engineering, or Electrical Engineering. Highlight your understanding of government data management and any experience with Cisco collaboration tools.
Prepare for Interviews: If selected for an interview, prepare to discuss your previous experiences in detail. Be ready to explain how you would approach client liaison and pre-sale support, and think of examples where you've successfully translated customer needs into effective solutions.
How to prepare for a job interview at Chronos Consulting
✨Understand the Product Inside Out
Make sure you have a deep understanding of the company's products and technology. Be prepared to discuss how these solutions can meet customer needs, as well as any technical details that may come up during the interview.
✨Showcase Your Technical Knowledge
Highlight your experience with complex SaaS products and IP networking. Be ready to explain technical concepts in a way that non-technical audiences can understand, as this is crucial for the Presales Engineer role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage the sales process. Think of examples from your past experiences where you successfully identified customer needs and developed effective solutions.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients and presenting technical information, practice articulating your thoughts clearly and confidently. Good communication will be key to building relationships and ensuring successful presentations.
