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- Tasks: Deliver and install medical equipment while ensuring customer satisfaction.
- Company: Join a leading medical device company making a difference in healthcare.
- Benefits: Enjoy travel opportunities, competitive salary, and a dynamic work environment.
- Why this job: Be part of impactful projects and collaborate with top professionals in the industry.
- Qualifications: Bachelor's degree and 2-3 years in medical devices; multilingual skills are a plus.
- Other info: Frequent travel within Europe and potential for Asia travel.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Customer Implementation Specialist, Medical Devices – Birmingham, UK
Overview
The Customer Implementation Specialist is responsible for delivering medical equipment and related services to customers, ensuring successful project execution from site inspection to final acceptance.
Key Responsibilities
- Conduct customer site inspections and design planning.
- Participate in contract negotiations and site preparation.
- Coordinate delivery and installation with customers and third parties.
- Collaborate on marketing, provide customer training, and oversee final commissioning and acceptance.
- Travel frequently within Europe and potentially in Asia.
Qualifications
- Bachelor’s degree or equivalent experience.
- 2-3 years in a similar role within the medical device industry, managing multiple projects.
- Experience working with executive management and clinicians.
- Customer-focused, proactive problem-solving skills.
- Ability to handle multiple projects independently.
- Proficiency in English and at least one other European language.
- Willingness to travel up to 70%.
Additional Responsibilities
- Support sales activities and customer relationships.
- Develop detailed implementation plans based on customer requirements.
- Coordinate with various company departments to meet customer needs.
- Maintain high customer satisfaction through regular site visits and proactive communication.
- Manage project timelines and quality standards.
- Handle customer questions and complaints effectively.
- Ensure accurate data management for projects.
- Demonstrate leadership aligned with company values.
Other Details
EU work permit required. Job reference: 3fd3c91c2cb1. Posted on 12.08.2025. Expiry date: 26.09.2025. The job is currently active.
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Customer Implementation Specialist, Medical Devices Birmingham UK employer: Chronos Consulting
Contact Detail:
Chronos Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Implementation Specialist, Medical Devices Birmingham UK
✨Tip Number 1
Familiarise yourself with the medical device industry, especially the specific products and services we offer at StudySmarter. Understanding our offerings will help you engage more effectively during interviews and demonstrate your knowledge of the field.
✨Tip Number 2
Network with professionals in the medical devices sector. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities within our company.
✨Tip Number 3
Prepare for potential travel requirements by researching the regions you may visit, particularly in Europe and Asia. Showing that you are proactive about understanding different markets can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills, especially in English and any additional European language you speak. Being able to communicate effectively with various stakeholders, including C-Level executives, is crucial for this role.
We think you need these skills to ace Customer Implementation Specialist, Medical Devices Birmingham UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the medical device industry. Focus on your project management skills and any specific achievements that demonstrate your ability to handle multiple complex projects.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proactive, customer-focused problem-solving skills. Mention your experience with contract negotiations and how you can contribute to customer satisfaction through effective communication.
Showcase Language Proficiency: Since proficiency in English and at least one additional European language is required, be sure to clearly state your language skills in both your CV and cover letter. Provide examples of how you've used these skills in a professional context.
Highlight Willingness to Travel: As the role requires frequent travel, express your willingness and readiness to travel up to 70%. You might want to mention any previous experiences that involved travel for work, showcasing your adaptability and commitment.
How to prepare for a job interview at Chronos Consulting
✨Showcase Your Project Management Skills
As a Customer Implementation Specialist, you'll be managing multiple complex projects. Be prepared to discuss specific examples from your past experience where you successfully handled similar responsibilities, highlighting your organisational skills and ability to meet deadlines.
✨Demonstrate Your Customer-Focused Approach
This role requires a proactive, customer-focused mindset. During the interview, share instances where you went above and beyond to solve customer problems or improve their experience, showcasing your commitment to customer satisfaction.
✨Prepare for Technical Questions
Since this position involves medical devices, brush up on relevant technical knowledge. Be ready to discuss the products and services you’ve worked with, and how you can apply that knowledge to meet customer needs effectively.
✨Highlight Your Communication Skills
Effective communication is key in this role, especially when dealing with C-Level executives and clinicians. Prepare to demonstrate your ability to communicate complex information clearly and concisely, perhaps through role-playing scenarios or discussing past experiences.
