Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver medical equipment and services, manage projects, and ensure customer satisfaction.
- Company: Join a leading medical device company making a difference in healthcare.
- Benefits: Enjoy travel opportunities, competitive salary, and a dynamic work environment.
- Why this job: Be part of a mission-driven team that values innovation and customer care.
- Qualifications: Bachelor's degree and 2-3 years in medical devices; fluent in English and another language.
- Other info: Frequent travel within Europe and potential for Asia; proactive problem-solving is key.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Customer Implementation Specialist, Medical Devices – Birmingham
The Customer Implementation Specialist is responsible for delivering medical equipment and related services to customers, including:
- Customer site inspection and design
- Participation in contract negotiations and site preparation
- Delivery and installation coordination with customers and third parties
- Marketing collaboration, customer training, and final commissioning and acceptance
This role requires frequent travel within Europe and potentially in Asia in the future.
Required Qualifications:
- Bachelor’s degree or equivalent experience
- 2-3 years in a similar role within the medical device industry, managing complex projects
- Experience working with executive management and clinicians
- Proactive, customer-focused problem-solving skills
- Ability to handle multiple projects independently
- Proficiency in English and at least one other European language
- Willingness to travel up to 70% of the time
Responsibilities include:
- Supporting sales meetings and customer relationship management
- Defining customer requirements and developing implementation plans
- Understanding product and service offerings
- Coordinating with various internal departments to meet customer needs
- Communicating effectively with all customer levels, including C-Level executives
- Ensuring timely delivery of products and services, including site planning, delivery, installation, and training
- Monitoring project progress and conducting reviews to ensure schedules are met
- Responding to customer questions and maintaining high satisfaction levels
- Maintaining accurate project data and demonstrating leadership aligned with company values
Additional tasks may be added based on company plans.
#J-18808-Ljbffr
Customer Implementation Specialist, Medical Devices Birmingham employer: Chronos Consulting
Contact Detail:
Chronos Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Implementation Specialist, Medical Devices Birmingham
✨Tip Number 1
Familiarise yourself with the medical device industry, especially the specific products and services we offer at StudySmarter. Understanding our offerings will help you engage more effectively during interviews and demonstrate your knowledge of customer needs.
✨Tip Number 2
Network with professionals in the medical devices field, particularly those who have experience in customer implementation roles. Attend industry events or join relevant online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Prepare for potential travel requirements by researching the regions you may visit, including cultural nuances and business practices. This will show your commitment to the role and your ability to adapt to different environments.
✨Tip Number 4
Practice articulating your problem-solving skills and project management experiences. Be ready to share specific examples of how you've successfully managed multiple projects and resolved customer issues in previous roles.
We think you need these skills to ace Customer Implementation Specialist, Medical Devices Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the medical device industry. Focus on your project management skills and any specific achievements that demonstrate your ability to handle multiple complex projects.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proactive problem-solving skills and customer-focused approach. Mention your experience with contract negotiations and site preparation, as these are key responsibilities of the role.
Showcase Language Skills: Since fluency in English and another European language is required, be sure to clearly state your language proficiency in your application. This can set you apart from other candidates.
Highlight Travel Flexibility: As the role requires frequent travel, mention your willingness and ability to travel up to 70%. This shows your commitment and readiness for the demands of the position.
How to prepare for a job interview at Chronos Consulting
✨Research the Company and Role
Before your interview, make sure to thoroughly research the company and the specific role of Customer Implementation Specialist. Understand their products, services, and recent developments in the medical device industry. This will help you tailor your answers and show genuine interest.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple projects. Prepare examples from your past experience where you successfully handled complex situations, particularly in customer interactions or project management.
✨Demonstrate Your Communication Skills
As this role involves engaging with various stakeholders, including C-Level executives and clinicians, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would communicate effectively with different audiences.
✨Show Your Willingness to Travel
Since the position requires frequent travel, express your enthusiasm for this aspect of the job. Share any relevant experiences you have had with travel in previous roles and how you managed your time and responsibilities while on the move.
