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- Tasks: Manage client relationships and ensure satisfaction with our Time & Attendance software.
- Company: Join a leading Cloud-Based Workforce Management solution provider.
- Benefits: Competitive salary, commission scheme, laptop, phone, and software provided.
- Why this job: Be part of a dynamic team and make a real impact on client success.
- Qualifications: University degree or 1+ years in SaaS sales; strong communication skills required.
- Other info: Office-based role near Swindon or Watchfield with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Client Success and Account Management role for a Cloud-Based Workforce Management solution provider. Chronicle provides Time and Attendance, HR, Scheduling, and Access Control software to hundreds of UK SMEs. The role involves managing 250 clients, ensuring they pay their annual renewals, processing add-on orders, conducting surveys, developing relationships, and keeping clients aware of new modules and features.
This is an office-based role, with proximity to Swindon or Watchfield being important. As part of a bigger team, the Account Manager would work alongside the Project Management team and Support desk team to ensure customer satisfaction.
Strong English, communication, and IT skills are expected, alongside commercial awareness and basic maths. There is an uncapped opportunity to earn a 15% commission scheme, with a competitive basic salary. A laptop, phone, and peripheral software will be provided.
Ideally, but not limited to, a University Degree is required or 1+ years of experience selling SaaS software. The role reports directly to senior management and involves managing and maintaining the pipeline and sales forecast using Pipedrive CRM.
Account Manager – Chronicle (Time & Attendance SaaS) in Shrivenham employer: Chronicle Computing Ltd
Contact Detail:
Chronicle Computing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Chronicle (Time & Attendance SaaS) in Shrivenham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role, especially in the SaaS space. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Chronicle and their offerings inside out. Be ready to discuss how you can help manage client relationships and drive renewals. Show them you’re not just another candidate, but someone who truly understands their business.
✨Tip Number 3
Practice your pitch! You’ll want to convey your experience with SaaS and account management clearly and confidently. Role-play with a friend or in front of a mirror to nail down your delivery and make sure you highlight your commercial awareness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Chronicle. Let’s get you that interview!
We think you need these skills to ace Account Manager – Chronicle (Time & Attendance SaaS) in Shrivenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight any experience you have with SaaS, client management, or sales to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client success and how your background makes you a great candidate for managing our clients at Chronicle.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your English skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Chronicle Computing Ltd
✨Know Your SaaS Inside Out
Make sure you understand the ins and outs of the Time & Attendance software that Chronicle offers. Familiarise yourself with its features, benefits, and how it stands out from competitors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you ensured client satisfaction, handled renewals, or processed orders. This will demonstrate your ability to manage the 250 clients effectively and build strong relationships.
✨Brush Up on Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts simply, so think about how you can convey technical information in an easy-to-understand way.
✨Familiarise Yourself with Pipedrive CRM
As you'll be managing a pipeline and sales forecast, having a basic understanding of Pipedrive CRM will give you an edge. If you haven't used it before, consider watching some tutorials or reading up on its features to show you're proactive and ready to hit the ground running.
