Head of Finance Operations in London

An international product company operating in the music technology space. We build an ecosystem of products for musicians and content creators — from audio recording and editing tools to platforms with sheet music, tabs, and educational materials. Our audience exceeds 400 million users worldwide. The team is distributed across multiple countries, with a brand history dating back to 1998. Our portfolio includes several well‑known products and brands in music tech and music publishing, including the results of major M&A deals in recent years.

About The Role

We are looking for an experienced Head of Finance Operations to build and lead the operational backbone of a global finance function. This is a hands‑on, execution‑focused role for a strong finance operator who can design reliable systems, introduce process discipline, and ensure consistent, high‑quality finance operations across multiple regions and time zones. This role is centered on operational excellence rather than financial strategy. You will take ownership of the day‑to‑day and month‑to‑month finance processes, connecting global teams and translating strategic priorities into structured, repeatable workflows.

Key Responsibilities

• Own the Finance Operating Rhythm
  • Act as the operational engine ensuring finance processes run smoothly and on schedule.
  • Design, implement, and continuously improve the global finance operating calendar.
  • Establish and enforce weekly, monthly, and quarterly finance cadences.
  • Coordinate execution across core finance functions (AP, AR, GL, payroll, treasury, reporting).
  • Own end‑to‑end month‑end and quarter‑end close processes.
  • Manage task tracking, dependencies, and deadlines across distributed teams.
  • Ensure seamless collaboration between US and international finance teams.
  • Provide visibility into workloads, priorities, and potential bottlenecks.
  • Establish clear ownership and escalation paths across all finance operations.
• Build Structure, Standards, and Governance
  • Introduce structure and rigor into finance operations and processes.
  • Lead operational aspects of finance transformation initiatives.
  • Oversee governance and program management for ERP implementations (including NetSuite).
  • Develop clear project plans, milestones, and tracking frameworks.
  • Define and document standard operating procedures (SOPs) across all core processes.
  • Coordinate cross‑functional initiatives and drive adoption of process improvements.
  • Build scalable frameworks for reporting and data management.
  • Ensure system and tooling improvements translate into stable day‑to‑day operations.
• Drive Operational Performance
  • Establish transparency and metrics to measure operational effectiveness.
  • Define and monitor KPIs and SLAs across finance processes.
  • Analyze cycle times and identify inefficiencies or delays.
  • Build practical dashboards to track finance performance and execution health.
  • Partner with FP&A and business stakeholders to link operational improvements to business outcomes.
  • Foster a culture of continuous improvement through data and structured feedback.
  • Provide regular, clear updates to senior leadership on operational performance.

Requirements

• 5+ years of experience in finance operations, controllership, or accounting operations.
• Proven experience managing complex, multi‑entity close processes across time zones.
• Strong exposure to multi‑country finance environments and cross‑border operations.
• Hands‑on experience with ERP systems (NetSuite strongly preferred).
• Demonstrated ability to build and improve finance processes and operational discipline.
• Strong program and project management skills, with the ability to manage multiple workstreams.
• Highly organized and detail‑oriented, with a strong execution mindset.
• Ability to simplify complex workflows into scalable and structured systems.
• Excellent communication skills, with the ability to work across all organizational levels.
• Data‑driven approach with a focus on measurable outcomes.
• Fluent English — required.

Team

Finance function: approximately 60 people. Direct report to the CFO (this role is the right hand of the CFO). Coordination across core finance teams: AP, AR, GL, payroll, treasury, reporting. Collaboration with US and international teams across multiple time zones.

Conditions

Location: priority is Cyprus (Limassol). Candidates outside Cyprus will be considered if open to relocation. Work format: hybrid from the Limassol office. Salary level is discussed individually.

Benefits

• Set up for success - We make sure you have everything you need to do your best work — company‑provided hardware or an equipment allowance, plus the tools and systems to operate at a senior level.
• Growth & development - Specialized training, language lessons, conferences, and learning materials. We invest in our team's continued professional growth.
• Real impact at scale - Influence the operational foundation of an international group with products used by 400M+ people worldwide. Your work directly shapes the scalability of the business.
• Creativity & purpose - Be part of a company building products for musicians, artists, and creators globally. Finance work here has a tangible connection to the products and the audience.
• Team well‑being - Comprehensive support for your mental health and well‑being, including confidential help during life's tougher moments.
• Country‑specific benefits - Additional benefits — including pension contributions, healthcare, parental leave, and local statutory entitlements — depend on your country of residence and will be discussed during the interview process.