Head of Finance Operations in London

An international product company operating in the music technology space. We build an ecosystem of products for musicians and content creators — from audio recording and editing tools to platforms with sheet music, tabs, and educational materials. Our audience exceeds 400 million users worldwide. The team is distributed across multiple countries, with a brand history dating back to 1998. Our portfolio includes several well-known products and brands in music tech and music publishing, including the results of major M&A deals in recent years.

About the Role

We are looking for an experienced Head of Finance Operations to build and lead the operational backbone of a global finance function. This is a hands-on, execution-focused role for a strong finance operator who can design reliable systems, introduce process discipline, and ensure consistent, high-quality finance operations across multiple regions and time zones. This role is centered on operational excellence rather than financial strategy. You will take ownership of the day-to-day and month-to-month finance processes, connecting global teams and translating strategic priorities into structured, repeatable workflows.

Key Responsibilities

• Own the Finance Operating Rhythm
  • Act as the operational engine ensuring finance processes run smoothly and on schedule.
  • Design, implement, and continuously improve the global finance operating calendar.
  • Establish and enforce weekly, monthly, and quarterly finance cadences.
  • Coordinate execution across core finance functions (AP, AR, GL, payroll, treasury, reporting).
  • Own end-to-end month-end and quarter-end close processes.
  • Manage task tracking, dependencies, and deadlines across distributed teams.
  • Ensure seamless collaboration between US and international finance teams.
  • Provide visibility into workloads, priorities, and potential bottlenecks.
  • Establish clear ownership and escalation paths across all finance operations.
• Build Structure, Standards, and Governance
  • Introduce structure and rigor into finance operations and processes.
  • Lead operational aspects of finance transformation initiatives.
  • Oversee governance and program management for ERP implementations (including NetSuite).
  • Develop clear project plans, milestones, and tracking frameworks.
  • Define and document standard operating procedures (SOPs) across all core processes.
  • Coordinate cross-functional initiatives and drive adoption of process improvements.
  • Build scalable frameworks for reporting and data management.
  • Ensure system and tooling improvements translate into stable day-to-day operations.
• Drive Operational Performance
  • Establish transparency and metrics to measure operational effectiveness.
  • Define and monitor KPIs and SLAs across finance processes.
  • Analyze cycle times and identify inefficiencies or delays.
  • Build practical dashboards to track finance performance and execution health.
  • Partner with FP&A and business stakeholders to link operational improvements to business outcomes.
  • Foster a culture of continuous improvement through data and structured feedback.
  • Provide regular, clear updates to senior leadership on operational performance.

Requirements

• 5+ years of experience in finance operations, controllership, or accounting operations.
• Proven experience managing complex, multi-entity close processes across time zones.
• Strong exposure to multi-country finance environments and cross-border operations.
• Hands-on experience with ERP systems (NetSuite strongly preferred).
• Demonstrated ability to build and improve finance processes and operational discipline.
• Strong program and project management skills, with the ability to manage multiple workstreams.
• Highly organized and detail-oriented, with a strong execution mindset.
• Ability to simplify complex workflows into scalable and structured systems.
• Excellent communication skills, with the ability to work across all organizational levels.
• Data-driven approach with a focus on measurable outcomes.
• Fluent English — required.

Team Finance function: approximately 60 people. Direct report to the CFO (this role is the right hand of the CFO). Coordination across core finance teams: AP, AR, GL, payroll, treasury, reporting. Collaboration with US and international teams across multiple time zones.

Conditions

• Location: priority is Cyprus (Limassol). Candidates outside Cyprus will be considered if open to relocation.
• Work format: hybrid from the Limassol office.
• Salary level is discussed individually.

Benefits

• Set up for success We make sure you have everything you need to do your best work — company-provided hardware or an equipment allowance, plus the tools and systems to operate at a senior level.
• Growth & development Specialized training, language lessons, conferences, and learning materials. We invest in our team's continued professional growth.
• Real impact at scale Influence the operational foundation of an international group with products used by 400M+ people worldwide. Your work directly shapes the scalability of the business.
• Creativity & purpose Be part of a company building products for musicians, artists, and creators globally. Finance work here has a tangible connection to the products and the audience.
• Team well-being Comprehensive support for your mental health and well-being, including confidential help during life's tougher moments.
• Country-specific benefits Additional benefits — including pension contributions, healthcare, parental leave, and local statutory entitlements — depend on your country of residence and will be discussed during the interview process.