Head of Finance Operations

Head of Finance Operations

Full-Time 80000 - 100000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead global finance operations and ensure smooth processes across multiple regions.
  • Company: Join a leading music tech company with a rich history and a global audience.
  • Benefits: Enjoy hybrid work, professional development, and comprehensive well-being support.
  • Other info: Collaborate with a diverse team and shape the future of music technology.
  • Why this job: Make a real impact on finance operations for products used by over 400 million people.
  • Qualifications: 5+ years in finance operations and strong ERP experience required.

The predicted salary is between 80000 - 100000 £ per year.

An international product company operating in the music technology space. We build an ecosystem of products for musicians and content creators — from audio recording and editing tools to platforms with sheet music, tabs, and educational materials. Our audience exceeds 400 million users worldwide. The team is distributed across multiple countries, with a brand history dating back to 1998. Our portfolio includes several well‑known products and brands in music tech and music publishing, including the results of major M&A deals in recent years.

About the Role

We are looking for an experienced Head of Finance Operations to build and lead the operational backbone of a global finance function. This is a hands‑on, execution‑focused role for a strong finance operator who can design reliable systems, introduce process discipline, and ensure consistent, high‑quality finance operations across multiple regions and time zones. This role is centered on operational excellence rather than financial strategy. You will take ownership of the day‑to‑day and month‑to‑month finance processes, connecting global teams and translating strategic priorities into structured, repeatable workflows.

Key Responsibilities

  • Own the Finance Operating Rhythm: Act as the operational engine ensuring finance processes run smoothly and on schedule. Design, implement, and continuously improve the global finance operating calendar. Establish and enforce weekly, monthly, and quarterly finance cadences. Coordinate execution across core finance functions (AP, AR, GL, payroll, treasury, reporting). Own end‑to‑end month‑end and quarter‑end close processes. Manage task tracking, dependencies, and deadlines across distributed teams. Ensure seamless collaboration between US and international finance teams. Provide visibility into workloads, priorities, and potential bottlenecks. Establish clear ownership and escalation paths across all finance operations.
  • Build Structure, Standards, and Governance: Introduce structure and rigor into finance operations and processes. Lead operational aspects of finance transformation initiatives. Oversee governance and program management for ERP implementations (including NetSuite). Develop clear project plans, milestones, and tracking frameworks. Define and document standard operating procedures (SOPs) across all core processes. Coordinate cross‑functional initiatives and drive adoption of process improvements. Build scalable frameworks for reporting and data management. Ensure system and tooling improvements translate into stable day‑to‑day operations.
  • Drive Operational Performance: Establish transparency and metrics to measure operational effectiveness. Define and monitor KPIs and SLAs across finance processes. Analyze cycle times and identify inefficiencies or delays. Build practical dashboards to track finance performance and execution health. Partner with FP&A and business stakeholders to link operational improvements to business outcomes. Foster a culture of continuous improvement through data and structured feedback. Provide regular, clear updates to senior leadership on operational performance.

Requirements

  • 5+ years of experience in finance operations, controllership, or accounting operations.
  • Proven experience managing complex, multi‑entity close processes across time zones.
  • Strong exposure to multi‑country finance environments and cross‑border operations.
  • Hands‑on experience with ERP systems (NetSuite strongly preferred).
  • Demonstrated ability to build and improve finance processes and operational discipline.
  • Strong program and project management skills, with the ability to manage multiple workstreams.
  • Highly organized and detail‑oriented, with a strong execution mindset.
  • Ability to simplify complex workflows into scalable and structured systems.
  • Excellent communication skills, with the ability to work across all organizational levels.
  • Data‑driven approach with a focus on measurable outcomes.
  • Fluent English — required.

Team

Finance function: approximately 60 people. Direct report to the CFO (this role is the right hand of the CFO). Coordination across core finance teams: AP, AR, GL, payroll, treasury, reporting. Collaboration with US and international teams across multiple time zones.

Conditions

Location: priority is Cyprus (Limassol). Candidates outside Cyprus will be considered if open to relocation. Work format: hybrid from the Limassol office. Salary level is discussed individually.

Benefits

  • Set up for success: We make sure you have everything you need to do your best work — company‑provided hardware or an equipment allowance, plus the tools and systems to operate at a senior level.
  • Growth & development: Specialized training, language lessons, conferences, and learning materials. We invest in our team's continued professional growth.
  • Real impact at scale: Influence the operational foundation of an international group with products used by 400M+ people worldwide. Your work directly shapes the scalability of the business.
  • Creativity & purpose: Be part of a company building products for musicians, artists, and creators globally. Finance work here has a tangible connection to the products and the audience.
  • Team well‑being: Comprehensive support for your mental health and well‑being, including confidential help during life's tougher moments.
  • Country‑specific benefits: Additional benefits — including pension contributions, healthcare, parental leave, and local statutory entitlements — depend on your country of residence and will be discussed during the interview process.

Head of Finance Operations employer: Chrona agency

Join a dynamic international product company in the music technology space, where your role as Head of Finance Operations will be pivotal in shaping the operational backbone of our global finance function. With a strong emphasis on employee growth and well-being, we offer specialized training, comprehensive mental health support, and a hybrid work environment in beautiful Limassol, Cyprus. Here, your contributions will directly impact the scalability of products used by over 400 million musicians and content creators worldwide, making your work both meaningful and rewarding.

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Contact Details:

Chrona agency Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Finance Operations

Tip Number 1

Network like a pro! Reach out to people in the finance operations field, especially those who work in music tech. Use LinkedIn to connect and engage with them — you never know who might have the inside scoop on job openings.

Tip Number 2

Prepare for interviews by researching the company’s products and their impact on musicians and content creators. Show your passion for the industry and how your experience aligns with their operational needs — it’ll make you stand out!

Tip Number 3

Practice your pitch! Be ready to explain how you can improve finance processes and drive operational performance. Highlight your hands-on experience with ERP systems like NetSuite and how you’ve tackled complex finance challenges in the past.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team and contributing to our mission in the music tech space.

We think you need these skills to ace Head of Finance Operations

Finance Operations Management
Process Design and Improvement
ERP Systems (NetSuite preferred)
Project Management
Cross-Functional Collaboration
KPI and SLA Monitoring
Data Analysis

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Finance Operations role. Highlight your experience in finance operations, especially in multi-country environments, and don’t forget to mention any hands-on ERP system experience!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've improved finance processes or led operational changes in previous roles.

Showcase Your Communication Skills:Since this role involves collaboration across various teams and time zones, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your ideas and experiences.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!

How to prepare for a job interview at Chrona agency

Know Your Numbers

As a Head of Finance Operations, you’ll need to demonstrate your expertise in finance metrics. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to finance processes. Be ready to discuss how you've used data to drive operational improvements in previous roles.

Showcase Your Project Management Skills

This role requires strong program and project management abilities. Prepare examples of complex projects you've managed, especially those involving multi-entity close processes. Highlight how you coordinated across teams and ensured timely execution, as this will resonate with the interviewers.

Understand the Company’s Ecosystem

Familiarise yourself with the company’s products and their impact on musicians and content creators. Being able to connect your finance operations experience to the broader mission of the company will show that you’re not just a numbers person but also someone who understands the business landscape.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in finance operations. Think about potential bottlenecks in finance processes and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.