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For Companies At a Glance
- Tasks: Manage and grow OEM customer accounts while building strong relationships.
- Company: Join Chromalox, a leader in innovative thermal technologies with a century of expertise.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be the key player in delivering solutions that exceed expectations and drive industry innovation.
- Qualifications: Bachelor's degree and experience in account management, preferably in industrial sectors.
- Other info: Dynamic work environment with a commitment to diversity and equal opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Chromalox, part of Spirax Group, creates electrical process heating and temperature management solutions. We build advanced thermal technologies for the world’s most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. We excel in industries that have high expectations and are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world!
Chromalox is seeking a dynamic and experienced Key Account Manager to oversee and grow OEM Customer Accounts.
Key Responsibilities- Manage and grow OEM customer accounts by developing strong relationships and understanding customer needs.
- Ensure accurate and timely order entry to maintain customer satisfaction and operational efficiency.
- Act as the main point of contact for customer requests and inquiries, providing prompt and effective resolutions.
- Coordinate with internal departments including Operations, Quality, and Logistics to ensure seamless communication and service delivery.
- Monitor account performance and identify opportunities for growth and improvement.
- Prepare and present account reviews and performance reports to internal stakeholders and customers.
- Collaborate with the sales team to develop strategic plans for account development and retention.
- Maintain up-to-date knowledge of Chromalox products, services, and industry trends.
- Bachelor's degree in Business Administration, Engineering, or a related field.
- Proven experience in account management, preferably in OEM or industrial sectors.
- Strong communication and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in CRM systems and Microsoft Office Suite.
- Ability to work collaboratively across departments and manage multiple priorities.
At Chromalox, we are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
Key Account Manager - OEM Customer Accounts in England employer: Chromalox
Contact Detail:
Chromalox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - OEM Customer Accounts in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Key Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Chromalox and its products. Understand their market position and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Chromalox team and contributing to their success.
We think you need these skills to ace Key Account Manager - OEM Customer Accounts in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in managing OEM accounts and any relevant achievements that showcase your ability to build strong customer relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with our mission at Chromalox. Don’t forget to mention your understanding of our industry and products!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in account management. We love seeing candidates who can think on their feet and provide effective solutions to customer needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Chromalox team!
How to prepare for a job interview at Chromalox
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Chromalox's products and services. Familiarise yourself with their electrical process heating solutions and how they apply to OEM customer accounts. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Build Rapport with Your Interviewers
During the interview, focus on building a connection with your interviewers. Use your strong communication skills to engage them in conversation. Ask insightful questions about their experiences at Chromalox and share relevant anecdotes from your own background in account management. This will help you stand out as a personable candidate.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've successfully managed customer accounts in the past. Highlight situations where you identified opportunities for growth or resolved issues effectively. This will demonstrate your ability to handle the responsibilities of the Key Account Manager role and your proactive approach to customer satisfaction.
✨Prepare for Strategic Discussions
Since the role involves collaborating with sales teams and developing strategic plans, come ready to discuss your ideas for account development and retention. Think about how you can leverage your experience to contribute to Chromalox's goals. This will show that you're not just looking for a job, but are eager to make a meaningful impact.
