Service Desk Manager

Hybrid working

Life Assurance

Health cash plan

Industry training /certifications funded and more.The company itself is one of the country’s most successful telecoms businesses supporting an impressive portfolio of clients across multiple industries.

As the Service Desk Manager, you will be responsible for leading the service desk team to ensure that a top-quality service is delivered to customers. Day to day you will be involved in the development of the service desk team and curating growth and development opportunities. You will also be responsible for managing the strategic development of the function and driving change around process management and ITIL best practice.

Experience leading a service desk

Experience in a client facing position

Service desk process managementIf this sounds like it may be of interest, then please apply here or get in touch with Anna via (url removed) or (phone number removed)