IT Support Analyst: Fast Troubleshooter for Global Users in Leeds

IT Support Analyst: Fast Troubleshooter for Global Users in Leeds

Leeds Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Chroma Recruitment

At a Glance

  • Tasks: Be the go-to person for global users, solving tech issues with ease.
  • Company: Join a major organisation in Leeds known for its supportive environment.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Dynamic role with potential travel and a chance to enhance your IT skills.
  • Why this job: Make a real difference by helping users solve their tech problems.
  • Qualifications: Tech-savvy with strong communication skills and a knack for troubleshooting.

The predicted salary is between 31500 - 38500 £ per year.

Chroma Recruitment is assisting a major organisation in Leeds to find an IT Support Analyst.

You’ll be the first point of contact for global users, tackling hardware, software and network queries with a calm, confident approach.

You will manage calls and emails, log tickets, provide first- and second-line support across Windows, Microsoft 365 and remote access tools, and contribute to user-friendly documentation.

Some travel may be required.

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IT Support Analyst: Fast Troubleshooter for Global Users in Leeds employer: Chroma Recruitment

Chroma Recruitment is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the energy sector. With a strong focus on employee growth, the company provides excellent benefits, including flexible working arrangements and a clear progression path for Mechanical Project Engineers. Located in Butterley, UK, this role presents a unique opportunity to contribute to impactful projects while enjoying a supportive and engaging workplace.

Chroma Recruitment

Contact Details:

Chroma Recruitment Recruitment Team

We think you need these skills to ace IT Support Analyst: Fast Troubleshooter for Global Users in Leeds

First-Line Support
Second-Line Support
Windows
Microsoft 365
Remote Access Tools
Ticket Logging
Hardware Troubleshooting