Head of Operations (Delivery) | Chelmsford, hybrid | £70,000 plus bonus A fast-growing software and information management business is looking for its first ever Head of Operations. It's a brand-new role, and you'd be taking the reins of the biggest team in the company. The business They help owners and operators of some of the UK's most complex built environment portfolios get a proper grip on their asset information. Think handover data, O&M manuals, health and safety files and a platform that brings it all together. Interesting work, real impact, and a business that's growing. The role You'll own the day-to-day running of the Delivery team, which looks after around 200 projects. You'll have 6 direct reports, with around 40 people across the wider team. What you'll be doing running the delivery rhythm: portfolio reviews, chasing progress with project leads and making sure everything lands on time, to quality and at the right margin stepping in on at-risk projects and speaking to clients directly when it matters planning resource and capacity, juggling priorities and getting the right people on the right jobs being the senior voice for key clients, pushing back firmly when scope creeps owning budgets, forecasting and project margin alongside Finance building the processes, KPIs and reporting that let the team scale leading, coaching and developing the team, including career paths and training helping the team get the most out of automation and AI, and championing it with your people working with Product and Development on the roadmap, including new product launches What you'll bring a construction or built environment background experience leading a multi-disciplinary delivery or operations team, including managing managers a track record of running lots of projects at once to time, quality and budget real commercial awareness, with budgets, forecasting and margin under your belt working knowledge of ISO 19650 and BIM, though you won't be doing the delivery yourself confidence with senior clients, and the backbone to hold your ground a strong people leader who holds the team to
Head of Operations (Delivery) in Chelmsford employer: Chroma Recruitment
As a leading space technology organisation, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to excel in their roles. Located in the heart of the UK space sector, we offer competitive benefits, continuous professional development opportunities, and the chance to work on groundbreaking projects that shape the future of space technology. Join us to be part of a collaborative team that values creativity, encourages growth, and is dedicated to delivering exceptional results in the exciting field of space exploration.
