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- Tasks: Install and configure broadcast software solutions while troubleshooting live customer systems.
- Company: Leading broadcast technology company offering a fully remote work environment.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for international travel.
- Why this job: Join a dynamic team and make an impact in the exciting world of broadcast technology.
- Qualifications: Experience in broadcast media technology and strong troubleshooting skills required.
- Other info: Great chance for career growth with a supportive and collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You’ll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and coordinating software fixes with the development team. The company offers fully remote working so candidates can be based anywhere in the UK.
What you’ll do:
- Install, configure, test and commission software solutions across multiple concurrent projects.
- Prepare test materials (video, audio, subtitles, graphics) and deliver focused end-user training.
- Document accepted customer configurations and manage upgrades, rollbacks and hotfix deployments methodically.
- Troubleshoot - capture logs, replicate issues, create high-quality JIRA tickets, validate fixes and close the loop with customers.
- Collaborate cross-functionally with Project Management and Development; suggest correct/expected behaviours and test code prior to release.
- Support database config, backup/restore, and querying (T-SQL / Microsoft SQL Server).
- Occasional International travel - Although remote configuration is used, there are certain projects where you will be required to travel to the clients' sites.
What you’ll bring:
- Background in broadcast / media technology working with broadcast software based systems.
- Working knowledge of Windows Server 2016/2019, IT networking, information security, monitoring/performance tools, and hardware troubleshooting.
- Beneficial knowledge includes - XML, SQL (T-SQL), Microsoft SQL Server, TCP/IP, HTTP, FTP, RS232/RS422, Windows Registry, RAID; Atlassian (JIRA/Confluence).
- Additionally, knowledge of SMPTE ST 2022/2110, NMOS standards and/or C++ fundamentals would be advantageous.
- Excellent written and verbal communication - fluent English (additional languages a plus).
If you are fully eligible to work in the UK without the need for sponsorship and are happy to work in a fully remote role then please apply now for consideration.
Broadcast Project and Support Engineer employer: Christy Media Solutions
Contact Detail:
Christy Media Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast Project and Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the broadcast tech industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with broadcast software systems. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview scenarios related to troubleshooting and project delivery. We want you to feel confident when discussing your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Broadcast Project and Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with broadcast software and relevant technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your background in media technology!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Broadcast Project and Support Engineer role. Share specific examples of your past projects and how they relate to what we do at StudySmarter.
Show Off Your Troubleshooting Skills: Since troubleshooting is a big part of the role, include examples of how you've diagnosed and resolved issues in previous positions. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at Christy Media Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of broadcast software systems and the technologies mentioned in the job description. Be ready to discuss your experience with Windows Server, SQL, and any relevant protocols. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Prepare for Troubleshooting Scenarios
Since troubleshooting is a big part of the role, think of specific examples where you've diagnosed and resolved issues in live systems. Be prepared to walk through your thought process and the steps you took to fix problems. This will demonstrate your analytical skills and hands-on experience.
✨Show Off Your Communication Skills
As you'll be collaborating with various teams, it's crucial to showcase your communication abilities. Practice explaining complex technical concepts in simple terms. You might even want to prepare a mock training session to illustrate how you'd deliver end-user training effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to project management or how they handle international travel for projects. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.