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- Tasks: Install, configure, and support broadcast software solutions while troubleshooting live systems.
- Company: Leading broadcast technology company offering a fully remote work environment.
- Benefits: Work from anywhere in the UK with competitive salary and career growth opportunities.
- Why this job: Join a dynamic team and make an impact in the exciting world of broadcast technology.
- Qualifications: Experience in broadcast media technology and strong troubleshooting skills required.
- Other info: Occasional international travel for client projects may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You’ll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and coordinating software fixes with the development team. The company offers fully remote working so candidates can be based anywhere in the UK.
What you’ll do:
- Install, configure, test and commission software solutions across multiple concurrent projects.
- Prepare test materials (video, audio, subtitles, graphics) and deliver focused end-user training.
- Document accepted customer configurations and manage upgrades, rollbacks and hotfix deployments methodically.
- Troubleshoot - capture logs, replicate issues, create high-quality JIRA tickets, validate fixes and close the loop with customers.
- Collaborate cross-functionally with Project Management and Development; suggest correct/expected behaviours and test code prior to release.
- Support database config, backup/restore, and querying (T-SQL / Microsoft SQL Server).
- Occasional International travel - Although remote configuration is used, there are certain projects where you will be required to travel to the clients' sites.
What you’ll bring:
- Background in broadcast / media technology working with broadcast software based systems.
- Working knowledge of Windows Server 2016/2019, IT networking, information security, monitoring/performance tools, and hardware troubleshooting.
- Beneficial knowledge includes - XML, SQL (T-SQL), Microsoft SQL Server, TCP/IP, HTTP, FTP, RS232/RS422, Windows Registry, RAID; Atlassian (JIRA/Confluence).
- Additionally, knowledge of SMPTE ST 2022/2110, NMOS standards and/or C++ fundamentals would be advantageous.
- Excellent written and verbal communication - fluent English (additional languages a plus).
If you are fully eligible to work in the UK without the need for sponsorship and are happy to work in a fully remote role then please apply now for consideration.
Broadcast Project and Support Engineer employer: Christy Media Solutions
Contact Detail:
Christy Media Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast Project and Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the broadcast tech industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with broadcast software systems. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to troubleshooting and project management. We want you to feel confident when discussing your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Broadcast Project and Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with broadcast software and relevant technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your background in media technology!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Broadcast Project and Support Engineer role and how your previous experiences make you a perfect fit. Keep it engaging and personal!
Show Off Your Troubleshooting Skills: Since troubleshooting is a big part of the role, include specific examples of how you've diagnosed and resolved issues in past projects. We love seeing real-life scenarios that demonstrate your problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Christy Media Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of broadcast software systems and the technologies mentioned in the job description. Familiarise yourself with Windows Server, SQL, and any relevant protocols like TCP/IP and HTTP. Being able to discuss these confidently will show that you're ready for the role.
✨Prepare for Troubleshooting Scenarios
Since troubleshooting is a big part of the job, think of some real-life examples where you've diagnosed and resolved issues. Be ready to explain your thought process and how you captured logs or created JIRA tickets. This will demonstrate your problem-solving skills effectively.
✨Practice Your Communication Skills
As excellent communication is key, practice explaining complex technical concepts in simple terms. You might be asked to deliver training or collaborate with non-technical teams, so being clear and concise will set you apart from other candidates.
✨Show Enthusiasm for Remote Work
Since this role is fully remote, express your excitement about working in this environment. Share any previous remote work experiences and how you stay organised and productive. This will reassure them that you can thrive in a remote setting.