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For Companies At a Glance
- Tasks: Install, configure, and support broadcast software solutions while troubleshooting live systems.
- Company: Leading broadcast technology company offering a fully remote work environment.
- Benefits: Work from anywhere in the UK with competitive salary and career growth opportunities.
- Why this job: Join a dynamic team and make an impact in the exciting world of broadcast technology.
- Qualifications: Experience in broadcast media technology and strong troubleshooting skills required.
- Other info: Occasional international travel for client projects may be needed.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You’ll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and coordinating software fixes with the development team. The company offers fully remote working so candidates can be based anywhere in the UK.
What you’ll do:
- Install, configure, test and commission software solutions across multiple concurrent projects.
- Prepare test materials (video, audio, subtitles, graphics) and deliver focused end-user training.
- Document accepted customer configurations and manage upgrades, rollbacks and hotfix deployments methodically.
- Troubleshoot - capture logs, replicate issues, create high-quality JIRA tickets, validate fixes and close the loop with customers.
- Collaborate cross-functionally with Project Management and Development; suggest correct/expected behaviours and test code prior to release.
- Support database config, backup/restore, and querying (T-SQL / Microsoft SQL Server).
- Occasional International travel - Although remote configuration is used, there are certain projects where you will be required to travel to the clients' sites.
What you’ll bring:
- Background in broadcast / media technology working with broadcast software based systems.
- Working knowledge of Windows Server 2016/2019, IT networking, information security, monitoring/performance tools, and hardware troubleshooting.
- Beneficial knowledge includes - XML, SQL (T-SQL), Microsoft SQL Server, TCP/IP, HTTP, FTP, RS232/RS422, Windows Registry, RAID; Atlassian (JIRA/Confluence).
- Additionally, knowledge of SMPTE ST 2022/2110, NMOS standards and/or C++ fundamentals would be advantageous.
- Excellent written and verbal communication - fluent English (additional languages a plus).
If you are fully eligible to work in the UK without the need for sponsorship and are happy to work in a fully remote role then please apply now for consideration.
Broadcast Project and Support Engineer employer: Christy Media Solutions
Contact Detail:
Christy Media Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast Project and Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the broadcast tech industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with broadcast software systems. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common troubleshooting scenarios and be ready to share how you’ve tackled issues in the past. It’s all about showing you can think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Broadcast Project and Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with broadcast software and relevant technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your background in media technology!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Broadcast Project and Support Engineer role. We love seeing genuine enthusiasm, so let us know what draws you to this position and our company.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've troubleshot issues or implemented changes in live systems. We’re looking for candidates who can demonstrate their ability to diagnose problems and coordinate solutions effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Christy Media Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of broadcast software systems and the technologies mentioned in the job description. Familiarise yourself with Windows Server, SQL, and any relevant protocols. Being able to discuss these confidently will show that you're ready for the role.
✨Prepare for Troubleshooting Scenarios
Since troubleshooting is a big part of the job, think of some common issues you might encounter in live customer systems. Prepare examples of how you've diagnosed and resolved similar problems in the past. This will demonstrate your problem-solving skills and technical expertise.
✨Practice Your Communication Skills
As you'll be collaborating with various teams and training end-users, strong communication is key. Practice explaining complex technical concepts in simple terms. This will help you convey your ideas clearly during the interview and show that you can effectively support customers.
✨Show Enthusiasm for Remote Work
Since this role is fully remote, express your enthusiasm for working in this environment. Share any previous remote work experiences and how you managed your time and tasks effectively. This will reassure them that you're self-motivated and can thrive in a remote setting.
