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- Tasks: Install, configure, and support broadcast software solutions while troubleshooting live systems.
- Company: Leading broadcast technology company offering a fully remote work environment.
- Benefits: Flexible remote work, competitive salary, and opportunities for international travel.
- Why this job: Join a dynamic team and make an impact in the exciting world of broadcast technology.
- Qualifications: Experience in broadcast media technology and strong troubleshooting skills required.
- Other info: Great opportunity for career growth with a collaborative and innovative culture.
The predicted salary is between 36000 - 60000 £ per year.
We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You’ll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and coordinating software fixes with the development team. The company offers fully remote working so candidates can be based anywhere in the UK.
What you’ll do:
- Install, configure, test and commission software solutions across multiple concurrent projects.
- Prepare test materials (video, audio, subtitles, graphics) and deliver focused end-user training.
- Document accepted customer configurations and manage upgrades, rollbacks and hotfix deployments methodically.
- Troubleshoot - capture logs, replicate issues, create high-quality JIRA tickets, validate fixes and close the loop with customers.
- Collaborate cross-functionally with Project Management and Development; suggest correct/expected behaviours and test code prior to release.
- Support database config, backup/restore, and querying (T-SQL / Microsoft SQL Server).
- Occasional International travel - Although remote configuration is used, there are certain projects where you will be required to travel to the clients' sites.
What you’ll bring:
- Background in broadcast / media technology working with broadcast software based systems.
- Working knowledge of Windows Server 2016/2019, IT networking, information security, monitoring/performance tools, and hardware troubleshooting.
- Beneficial knowledge includes - XML, SQL (T-SQL), Microsoft SQL Server, TCP/IP, HTTP, FTP, RS232/RS422, Windows Registry, RAID; Atlassian (JIRA/Confluence).
- Additionally, knowledge of SMPTE ST 2022/2110, NMOS standards and/or C++ fundamentals would be advantageous.
- Excellent written and verbal communication - fluent English (additional languages a plus).
If you are fully eligible to work in the UK without the need for sponsorship and are happy to work in a fully remote role then please apply now for consideration.
Broadcast Project and Support Engineer employer: Christy Media Solutions
Contact Detail:
Christy Media Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast Project and Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the broadcast tech industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with broadcast software and troubleshooting. It’s a great way to stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to broadcast systems and SQL. We recommend practising with a friend or using mock interview platforms to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Broadcast Project and Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with broadcast software and relevant technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your background in media technology!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Broadcast Project and Support Engineer role and how your previous experiences make you the perfect fit. Keep it engaging and personal!
Show Off Your Troubleshooting Skills: Since troubleshooting is a big part of the job, include specific examples of how you've diagnosed and resolved issues in past roles. We love seeing real-life scenarios that demonstrate your problem-solving abilities!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Christy Media Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of broadcast software systems and the technologies mentioned in the job description. Be ready to discuss your experience with Windows Server, SQL, and any relevant protocols. This will show that you’re not just familiar with the terms but can actually apply them.
✨Prepare for Troubleshooting Scenarios
Since troubleshooting is a big part of the role, think of specific examples where you've diagnosed and resolved issues in live systems. Be prepared to walk through your thought process and how you documented your findings, as this will demonstrate your methodical approach.
✨Show Off Your Communication Skills
As you'll be collaborating with various teams, practice explaining complex technical concepts in simple terms. You might even want to prepare a mock training session or a brief explanation of a past project to showcase your ability to communicate effectively with both technical and non-technical audiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects, the team dynamics, or how they handle international travel for client sites. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
