At a Glance
- Tasks: Provide 1st and 2nd line IT support across multiple schools, managing critical infrastructure.
- Company: Join the Christopher Nieper Education Trust, a supportive community of schools.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Work in a friendly team environment with excellent career advancement opportunities.
- Why this job: Make a real difference in education by supporting staff and students with tech solutions.
- Qualifications: Experience in IT support, strong attention to detail, and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
The Trust
As of September 2025, the Christopher Nieper Education Trust is made up of 4 schools, all within a 5-mile radius of David Nieper Academy.
- David Nieper Academy, 11-19 - 820 pupils
- Stonebroom Primary & Nursery School, 3-11 - 220 pupils (3.8 miles)
- Shirland Primary School, 4-11 - 170 pupils (2.5 miles)
- Mickley Village Primary & Nursery School, 3-11 - 65 pupils (4.6 miles)
The ability to drive between schools is an essential requirement of this role.
Schedule
37 Hours / 52 Weeks per year.
8am - 4pm Monday to Thursday and 8am - 3.30pm Friday.
Some flexibility in hours may be required at certain points to support the operational requirements of the Schools and Trust
General Responsibilities
You will provide 1st-line IT Support and advanced 2nd-line IT support across the Christopher Nieper Education Trust as required, supporting Headteachers, staff and students across all schools within the Trust, acting as an escalation point for the IT Support Technician.
You will complete complex tasks, manage stakeholders to high standards, and oversee critical infrastructure.
Successful candidates must be able to demonstrate good attention to detail and have a flexible approach to their work.
You will provide hands‑on support and system administration while collaborating with our external IT support company.
You will be working as part of a supportive and friendly team and your main responsibilities will include duties such as
- Administering and maintaining Office 365 environments (Exchange, Share Point, Intune).
- Managing, configuring, and troubleshooting Trust networking equipment (switches, VLANs, firewalls).
- Managing and maintaining Hyper‑V virtualization environments and server infrastructure.
- Acting as a primary point of contact for vendor management, liaising with external suppliers, IT support partners and Managed Service Providers to ensure rapid issue resolution.
- Supporting the Trust IT Lead in carrying out technical support and infrastructure projects.
- Ensuring relevant IT records and network documentation are kept up to date at all times.
- Working to ensure technical issues are resolved in a timely manner.
- Working with External Vendors and MSP to ensure IT service continuity
- Supported Services
- Desktop Computers
- Laptops
- Servers
- Office 365 / Intune / M365 Cloud (including Endpoint Manager)
- Hyper‑V Servers and Virtualization
- Firewalls (Sophos)
- Networking Equipment (e. g. Switches, Wireless APs, Network storage)
- Audio and Visual Equipment
- Personal Qualities
- Mature attitude
- Smart in appearance
- Responsible
- Strong work ethic
- High levels of motivation
- Genuine desire to work with and learn about new technologies in computing
- #J-18808-Ljbffr
Senior IT Technician employer: Christopher Nieper Education Trust
The Christopher Nieper Education Trust is an exceptional employer, offering a collaborative and supportive work environment across its four schools. With a focus on employee growth and development, staff are encouraged to engage with new technologies while enjoying a flexible schedule that promotes work-life balance. Located within a close-knit community, this role provides the unique opportunity to make a meaningful impact on students and staff alike, all while being part of a dedicated team committed to educational excellence.
Contact Details:
Christopher Nieper Education Trust Recruitment Team
