Operations Lead - Netherlands in London

Operations Coordinator Hybrid | West London | Full-time | Reporting to the Founders of this fast growing Beauty Brand We're looking for an organised, proactive and people-focused People & Operations Coordinator to help keep a fast-growing, founder-led, beauty business running brilliantly behind the scenes. This role sits at the heart of the business, supporting the team, keeping our people processes organised and helping our founders and wider business operate smoothly. One day you might be onboarding a new team member, the next organising a company event, improving an internal process or helping the founders coordinate an important project. Keep employee records, contracts, policies and HR documentation accurate and up to date Support payroll administration, benefits, leave, expenses and other people processes Help create a positive, engaging employee experience and a brilliant place to work Business & operations Help keep HQ and day-to-day business operations running smoothly Own and maintain our internal, digital workspace, ensuring company information, processes, policies and key resources are organised, accurate and up to date Manage company equipment, systems and other operational administration Coordinate suppliers, office requirements, expenses and internal logistics Founder & business support Help manage calendars, meetings, travel and changing business priorities Keep track of actions and help make sure important projects and priorities keep moving Get involved in wider business projects and initiatives as needed Coordinate travel and logistics for company gatherings Support employee engagement and wellbeing initiatives Help gather feedback from the team and turn great ideas into improvements Experience in Office or Studio Management, Operations Assistant HR coordination, executive support or a similar operational role, ideally within a growing SME or fast-paced business Warm, approachable and confident building relationships across a team Confident using digital tools and systems — experience with Notion, HR systems and Google Workspace is a bonus Adaptable and happy to roll your sleeves up and help wherever needed Why join us from our Client: This is an opportunity to join a fast-growing, founder-led, beauty business and have a real impact on how we work as we scale. You'll work closely with the founders and across the whole team, with the freedom to take ownership, improve processes and help shape the employee experience.