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- Tasks: Manage client relationships and oversee programmatic campaigns while spotting growth opportunities.
- Company: Join a data-driven, creative team passionate about helping brands grow for over 10 years.
- Benefits: Enjoy a collaborative culture, flexible work options, and opportunities for professional development.
- Why this job: Be part of an innovative environment where your ideas can make a real impact.
- Qualifications: 3+ years in a client-facing role with strong digital media and programmatic advertising knowledge.
- Other info: Ideal for proactive individuals who thrive on creativity and strategic thinking.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a programmatic provider who are data fuelled, audience-obsessed and creatively charged. For over 10 years they have helped brands discover new customers and unlock incremental growth by combining rich behavioural insight with precision programmatic activation. They are a close-knit team, with a collaborative culture, and a genuine passion for helping brands grow.
They are now looking for a driven, detail-loving and strategically minded Client Services Account Manager to join the growing team. This is an exciting opportunity for someone with solid client-facing experience and who’s passionate about digital media, programmatic advertising, and building high-impact client relationships.
You will work closely with senior leaders and delivery teams to manage day-to-day client relationships, plan and oversee programmatic campaigns, and uncover new growth opportunities:
- Own day-to-day client communications, building trust and demonstrating strategic value at every touchpoint.
- Act as the key link between client stakeholders and our internal teams (sales, tech, creative, trading).
- Use planning tools, first-party data and audience insights to craft impactful media plans.
- Collaborate with traders and performance specialists to optimise campaigns in-flight.
- Ensure timely forecasting and accurate reporting of financials and performance.
- Maintain excellent internal process hygiene (status docs, briefings, timelines, POs).
- Spot inefficiencies and suggest new tools, tactics or services to improve our client offering.
- Stay ahead of industry trends, competitor activity and client category news.
- Champion new ideas—from creative asset suggestions to smarter ways of working.
- Support the sales team at events and new business meetings when needed.
- Share learnings and successes with the team, helping us all level up.
Requirements:
- 3+ years of experience in a client-facing role within digital media, agency, or ad tech business.
- Strong understanding of Programmatic Advertising and audience planning.
- Exceptional communication, presentation and stakeholder management skills.
- A proactive attitude with a creative, solutions-first mindset.
- Confidence using Excel, PowerPoint, Outlook; bonus if you’ve used Adobe, Notion, or AI tools like ChatGPT.
Client Services and Building Coordinator employer: Christopher Keats Media Limited
Contact Detail:
Christopher Keats Media Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services and Building Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in programmatic advertising and digital media. This will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the digital media space, especially those who work in client services or programmatic roles. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture at our client.
✨Tip Number 3
Prepare to discuss specific examples of how you've built strong client relationships in the past. Highlight your strategic thinking and problem-solving skills, as these are crucial for the role and will demonstrate your fit for the team.
✨Tip Number 4
Showcase your proficiency with tools like Excel and PowerPoint by being ready to discuss how you've used them in previous roles. If you have experience with Adobe or Notion, be sure to mention that too, as it could set you apart from other candidates.
We think you need these skills to ace Client Services and Building Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly within digital media or programmatic advertising. Use specific examples to demonstrate your skills in managing client relationships and optimising campaigns.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital media and programmatic advertising. Mention how your proactive attitude and creative mindset align with the company's values and culture.
Highlight Relevant Skills: Emphasise your exceptional communication and presentation skills in your application. Provide examples of how you've successfully managed stakeholders and built trust with clients in previous roles.
Showcase Industry Knowledge: Demonstrate your understanding of industry trends and competitor activity in your application. Mention any tools or tactics you’ve used to improve client offerings, as this shows your initiative and strategic thinking.
How to prepare for a job interview at Christopher Keats Media Limited
✨Showcase Your Client-Facing Experience
Make sure to highlight your previous roles where you managed client relationships. Be ready to discuss specific examples of how you built trust and demonstrated value to clients, as this is crucial for the role.
✨Demonstrate Your Knowledge of Programmatic Advertising
Brush up on the latest trends and insights in programmatic advertising. Be prepared to discuss how you've applied audience planning and data-driven strategies in past campaigns, as this will show your passion and expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client challenges. Think of scenarios where you identified inefficiencies or suggested new tools that improved client offerings, and be ready to share those stories.
✨Exhibit Your Collaborative Spirit
Since the company values a collaborative culture, be sure to express your enthusiasm for teamwork. Share examples of how you've worked closely with cross-functional teams to achieve campaign goals and drive client success.
