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- Tasks: Join our Ops team to ensure high-quality data delivery and support community members.
- Company: We're a fast-growing tech business collaborating with top High Street brands.
- Benefits: Enjoy hybrid working, competitive pay up to £30,000, and opportunities for growth.
- Why this job: Be at the heart of a scaling business, solving problems and learning from senior leaders.
- Qualifications: University grad preferred; no prior experience needed, just motivation and organisation.
- Other info: Perfect for self-starters eager to make an impact in a dynamic start-up environment.
The predicted salary is between 24000 - 36000 £ per year.
This range is provided by Christopher Ali . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Christopher Ali
Operations Associate – London – Hybrid Working – Up To £30,000 p/a
Christopher Ali are recruiting on behalf of a fast growing technology business working with a range of High Street brands, collecting data for them and providing insights to support their decision making.
They are looking for a motivated self-starter to join the Ops team and help them scale efficiently through an exciting period of growth! You’ll help ensure the delivery high quality data to clients by reviewing jobs completed through their platform, and supporting our community members.
This is a particularly great time to come aboard the Operations team, as they drive the business to scale and grow out the function. This role gets you right to the heart of the business – working with other teams to solve problems, execute improvements, and make things better for Clients and Community. You’ll get direct exposure to lots of senior members of the business, with loads of opportunity to learn and develop!
Responsibilities:
- Managing our QA queue daily to ensure we are reviewing jobs quickly to meet both customer and client needs
- Reviewing jobs (QA) submitted by our customers to ensure jobs are completed accurately and provide our clients with useful data
- Working with our team of reviewers to co-ordinate work and solve problems
- Supporting customers via live chat and email, ensuring they receive high quality support to help them complete jobs accurately
- Owning and solving complex issues or escalations, and replying to complaints
- Working with Head of Operations and other senior members to build out Support offering and best practice
- Helping us scale our Operations through lots of growth!
Skills and Experience:
- University Grad preferred.
- 0 – 2 years previous experience. No prior experience in a role like this is necessary -we’re looking for someone self-motivated and driven, who is excited about joining a start-up mission
- You’re happy to roll your sleeves up and get stuck into things, and don’t wait to be asked to share an idea.
- You’re incredibly organised, and excellent at prioritising your time. You know how to keep track of lots of tasks, and feel comfortable navigating competing deadlines
- You’re comfortable with numbers and have some basic skills in google sheets or excel.
- A test and learn mindset – you’re ready to come on board to help us build out new ways of doing things, and learning along the way
- You’re ambitious and keen to grow alongside a fast-growing business
Seniority level
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Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology and Human Resources
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Industries
Operations Consulting, IT Services and IT Consulting, and Data Infrastructure and Analytics
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Operations Associate employer: Christopher Ali
Contact Detail:
Christopher Ali Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate
✨Tip Number 1
Familiarise yourself with the company and its operations. Research Christopher Ali and their approach to data collection and client support. Understanding their mission and values will help you align your answers during interviews.
✨Tip Number 2
Showcase your organisational skills. Since the role requires managing multiple tasks and prioritising effectively, think of examples from your past experiences where you successfully juggled competing deadlines or projects.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. The job involves resolving complex issues and supporting customers, so be ready to share specific instances where you identified a problem and implemented a solution.
✨Tip Number 4
Demonstrate your eagerness to learn and grow. This position is in a fast-growing environment, so express your enthusiasm for personal development and how you can contribute to the team's success as they scale.
We think you need these skills to ace Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Operations Associate role. Emphasise your organisational skills, ability to manage multiple tasks, and any experience with data handling or customer support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for joining a fast-growing technology business. Mention specific examples of how you can contribute to the team and your eagerness to learn and grow within the company.
Highlight Relevant Skills: In your application, clearly outline your proficiency with tools like Google Sheets or Excel. If you have experience in problem-solving or managing customer queries, make sure to include those details as well.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a start-up environment. Mention your willingness to take initiative and your readiness to adapt and learn new processes as the company grows.
How to prepare for a job interview at Christopher Ali
✨Show Your Motivation
Make sure to express your enthusiasm for the role and the company. Highlight your self-starter attitude and willingness to contribute to a fast-growing team. This will resonate well with the interviewers looking for someone who is excited about joining their mission.
✨Demonstrate Organisational Skills
Prepare examples that showcase your ability to manage multiple tasks and prioritise effectively. Since the role involves handling a QA queue and supporting customers, being able to illustrate your organisational skills will be crucial.
✨Familiarise Yourself with Data Tools
Brush up on your Google Sheets or Excel skills before the interview. Being comfortable with numbers is essential for this position, so be ready to discuss any relevant experience you have with data management or analysis.
✨Adopt a Test and Learn Mindset
Be prepared to talk about how you approach problem-solving and learning from experiences. The company values innovation and improvement, so sharing examples of how you've adapted or improved processes in the past will demonstrate your fit for the role.
