Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure their success with innovative solutions.
- Company: Fast-growing tech business collaborating with top High Street brands.
- Benefits: Competitive salary, commission opportunities, and hybrid working model.
- Why this job: Join a dynamic team and make a real impact in the retail sector.
- Qualifications: Experience in project management and strong organisational skills required.
- Other info: Opportunity for career growth in a collaborative and fast-paced environment.
The predicted salary is between 39000 - 52000 £ per year.
Client/Account Manager (Retail) - Hybrid Working 2 x days per week in office - £45,000-£50,000 p/a + Commission - London
Christopher Ali are recruiting on behalf of a fast growing technology business working with a range of High Street brands, collecting data for them and providing insights to support their decision making. They are looking for a Client Success Manager/Account Manager who will be responsible for ensuring the success of both new and existing clients.
From initial client brief, through to final reporting you will be responsible for capturing all client requirements in detail, ensuring we find the best solutions to accommodate and continually deliver to the highest standards, exceeding client expectations at any given opportunity.
Due to having multiple projects running at any one time, attention to detail and great organisational skills will be key in this role, as well as keeping clients well informed throughout and building strong long term relationships. This role will require 2 days per week in the office. Base Salary + Commission for up/cross sales.
Day to day:
- Meet with clients to discuss and record detailed brief and requirements.
- Keep on top of clients issues promptly without delay and ensure appropriate action is taken when required.
- Create programme planners working back from go-live to ensure all steps are being completed at the necessary pace.
- Build trusting relationships with key industry prospects.
- Work closely with the Delivery team to understand the end-to-end process, and share updates on capacity and project completion with the wider Sales team.
- Work hand in hand with Data Analysts to deliver clients vision.
- Be creative with new ideas to develop and evolve the service currently being provided and continually raise the bar to keep impressing clients with out of the box thinking.
Skills and experience needed:
- Ability to manage multiple complex projects/campaigns.
- People led.
- Highly organised and fast paced.
- High level of drive and desire to succeed.
- Resilience.
- Collaborative and communicative.
- Committed to continuous improvement, open to feedback, and dedicated to customer satisfaction.
- Extensive experience in creating impactful materials and toolkits, such as pitch decks and sales playbooks.
- Proficiency in HubSpot (or similar CRM platforms) and essential office applications (Microsoft Office, GSuite) ensures seamless integration.
- Start-up experience helpful but not essential.
- Experience working with retail/High-Street brands highly beneficial.
Account Manager - Retail in City of London employer: Christopher Ali
Contact Detail:
Christopher Ali Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Retail in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and tech industries. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and think about how you can help them succeed. Bring your A-game to show that you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the right choice for the Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Account Manager - Retail in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience with retail brands and any relevant projects you've managed. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client success and how your skills align with our needs. Be sure to mention your organisational skills and ability to manage multiple projects.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve exceeded client expectations in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Christopher Ali
✨Know Your Clients
Before the interview, research the high street brands that the company works with. Understand their needs and challenges in the retail space. This will help you demonstrate your knowledge and show how you can add value as an Account Manager.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple projects in the past. Use specific instances where your attention to detail and organisational skills led to positive outcomes. This will highlight your ability to handle the fast-paced nature of the role.
✨Demonstrate Your Collaborative Spirit
Be ready to discuss how you've worked with cross-functional teams in previous roles. Highlight your communication skills and how you’ve built strong relationships with clients and colleagues alike. This is crucial for a role that requires collaboration with delivery teams and data analysts.
✨Bring Creative Ideas to the Table
Think of innovative solutions or ideas that could benefit the company's clients. During the interview, share these insights to showcase your out-of-the-box thinking. This will impress the interviewers and align with their goal of continually raising the bar for client service.
