Salesforce Technical Solutions Lead

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Salesforce Technical Solutions Lead

Apply locations London time type Full time posted on Posted Yesterday job requisition id JR00013645

The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values; Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business.

Why This Role Matters

The Salesforce Technical Lead will be responsible for leading the Technical Design and Architecture for the Christies Salesforce implementation. This person will work closely with 3rd party vendor partner to facilitate a successful implementation working closely with the Christies Salesforce Product Manager.

This Role will be the key full time position responsible for the technical leadership of the Christies Salesforce Implementation. This role will work closely with members of the Architecture and Engineering Teams and will play an important part in the Companies wider CRM Strategy.

This Role will work closely with the Head of Client and Object Systems and the Salesforce Product Manager. The ability to share expertise and knowledge with others and take a Technical Leadership Role is a key part of this position.

How You\’ll Make an Impact

• Work with the wider Salesforce team to build, develop, and test solutions

• Use industry experience and best practices in Salesforce to solve complex business problems

• Partner with the necessary teams to fully understand the business scope and implement sustainable, cost-effective solutions, adhering to the company’s strategic direction and standards

• Work with third party and internal teams to ensure coding best practices and development principles are followed

• Partners with business liaisons and engineers to translate business requirements into technical requirements

• Creates solution, technical designs, process flowcharts, diagrams, and other related documentation

• Participates in the design process of new features and enhancements to existing software

• Maintains a broad and thorough understanding of current software development techniques, methodologies, tools, and technologies

• Proposes, and implements feasible solutions or processes to improve the efficiency and effectiveness of applications

• Diagnoses and solves technical problems related to project implementation and ongoing maintenance

• Maintaining the security and integrity of the application software.

• Analyses end-user needs and designs, tests, and develops software to satisfy demand

• Diagnoses issues, evaluates and recommends the best resolution plan and executes against that plan

• Experience in interacting and developing custom APIs

• Ensures the DevOps process defined is followed

• Optimize applications for maximum speed and scalability

• Adhere to established development standards, guidelines, and methodologies

• Works independently or in a team situation to deliver on agreed-upon timelines

• Completes role-specific training, and certifications, or attends industry events as assigned by the manager

What you’ll bring to the team

• Educated to Degree Level preferably in Computer Science or related subject

• Training and Certification in Salesforce technologies an advantage

• 6+ years of IS/IT experience with at least 3 years in a Salesforce Technical Role

• Should have experience designing and implementing complex Salesforce architectures, including Salesforce integrations with other systems and applications

• Sales Cloud, Services Cloud and Financial Services Cloud with a detailed understanding of Data Cloud/Agent Force

• Should have a deep understanding of Salesforce development, including Apex, Lightning Web Components (LWC), Lightning Aura and the Salesforce Standard and Custom API

• Understanding of Salesforce Deployment Pipelines and best practises including management of Sandboxes

• Should be familiar with Salesforce data management tools and techniques, including data migration, data cleansing, data governance and backup and recovery.

• Should be knowledgeable in Salesforce administration, including user management, security and permissions.

• A good understanding of Infrastructure (hardware, software, data, networking)

• Able to provide accurate estimates and meet deadlines.

• Excellent interpersonal skills and strong abilities to develop and enhance relationships with stakeholders and peers

• Excellent written and verbal communication skills and ability to produce clear, concise, detailed documentation

• Flexible, pragmatic and professional approach, with ability to anticipate problems and work with incomplete information

• Able to perform under pressure

• Understanding of business drivers

• Good problem-solving skills

What’s great about working for us

• 25 days annual leave + 1 day Birthday leave

• Christie’s Christmas office closure (guaranteed between 25th Dec – 2nd Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family

• Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on

• Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you

• Donation matching of up to £500 per annum to help you support the organisations you care about

• Flexible Fitness Fund – £400 per year expense allowance for health and wellness related activity (taxable)

• Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues

• Discretionary Bonus (dependent on the business and employee performance payable in March each year)

• Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s)

• Private Health Insurance – no employee contribution needed, subsidised for other family members

• Dental Insurance – (may be extended at personal cost)

• Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months

• Competitive Life Insurance policy from first day

• Employee Assistance Programme – access to personal advice and support services including counselling

• Eyecare vouchers (once a year)

• Cycle to Work scheme

• Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops

• Seniorcare by Lottie, a comprehensive eldercare solution

• Robust family first policy:

Ø 16 weeks full pay on Maternity Leave

Ø Four-day week, for eight weeks, at full pay on return from Maternity Leave

Ø Dependent back-up care: 10 sessions/ days of childcare or eldercare per year

Ø The Stork Club: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea…

*Christie’s reserves the right to change company benefits at any time

Closing Date: Sunday 10th August

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About Us

Christie’s is the world’s leading art business. Since 1766, we are known for our extraordinary art, unparalleled service and expertise, as well as international glamour.

Every year, we offer around 350 live and online auctions in over 80 specialist categories – including all areas of fine and decorative arts, Asian art and luxury collectables – as well as a long and successful history of private sales.

Contact us in 46 countries, or visit one of our 10 international salerooms in London, New York, Hong Kong, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich and Shanghai.

Our Recruitment Privacy Notice can be found here

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