At a Glance
- Tasks: Support Client Advisors with admin tasks and enhance client relationships.
- Company: Join Christie’s, the world’s largest art business, steeped in history.
- Benefits: Enjoy 25 days leave, private health insurance, and a flexible fitness fund.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that drives client engagement and sales success.
- Qualifications: Degree level education or equivalent experience; fluency in English and Arabic required.
The predicted salary is between 25000 - 31000 € per year.
The function of this role is to provide comprehensive administrative support to the Client Advisory EMEA team. The duties are varied and will follow the cycle of the sales calendar; duties will include support to allocated Client Advisors as well as to the overall department activity. This role will require strong time management skills to coordinate multiple conversations and projects at once and deliver to tight deadlines. The successful candidate should have excellent attention to detail and strong problem solving skills. The role provides essential general, operational, and administrative support that enables Client Advisors to focus on strategic client engagement, business development, and sales outcomes. Without this dedicated support, core client‑facing and post‑sale processes would be significantly slowed, increasing operational risk and negatively impacting the client experience with direct repercussions on transactional activity.
How You’ll Make an Impact
- Directly support Client Advisors in all administrative aspects of their client relationships: accounts creation, maintaining up‑to‑date client records and purchase history where relevant, registering bids, providing last‑minute condition reports, images and any requested details, participate in telephone bidding, preparing sale packets, ensuring comprehensive post‑sale support.
- Retain client preferred operational preferences in order to proactively support the Pre and Post Sale logistics and to be able to provide excellent customer service by anticipating their needs.
- Other duties and projects, as assigned by Client Advisory Associate and Client Advisors.
Administrative Support
- Work closely and effectively with all specialists departments across all sale sites to timely gather team sales and exhibitions information, ensure correct distribution to the team.
- Manage catalogues allocation and distribution.
- Create purchase orders and sundry invoices, as required.
- Ensure consistent department upkeep to client facing standards, including liaising with Facilities and manage department supplies.
- Manage meeting arrangements, desks moves and IT troubleshooting.
- Answer and follow‑through with incoming telephone calls to best assist clients in a timely manner.
Operational Support
- Work closely and effectively with Client Advisory Associate and Operational departments across all sales sites to provide the team with updates on Christie’s operational parameters and procedures.
- Work closely with the Shipping Department to source competitive shipping quotes to dispatch lots to clients, and follow through shipping processes to minimise delays and maintain clients updated on timelines. Escalate shipping incidents or prolonged delays to Client Advisory Associate when relevant.
What you’ll bring to the team
- Educated to degree level or equivalent work experience.
- Fluency in English and Arabic is required.
- Strong language skills are preferable.
- Excellent communication and interpersonal skills, including superior written and spoken communication.
- Exceptional client service skills including strong verbal and written communication skills.
- Strong attention to detail and follow-up skills.
- Strong interpersonal skills demonstrated with superiors, clients and peers.
- Ability to prioritise, manage time effectively and work under pressure to tight deadlines.
- Problem solver, able to think quickly to find effective resolutions to clients related issues.
- Ability to work independently and take executive decisions.
- Ability to work collaboratively across multiple groups and sites.
- Ability to remain calm in stressful situations.
- Excellent professional communication and interpersonal skills, both internally and externally.
- Knowledge of at least one European language preferred.
- Proficient computer skills (Excel, PowerPoint, Outlook), knowledge of Christie’s internal systems (CAMS, COS, JDE).
What’s great about working for us
- 25 days annual leave + 1 day Birthday leave.
- Christie’s Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family.
- Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on.
- Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you.
- Donation matching of up to £500 per annum to help you support the organisations you care about.
- Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable).
- Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues.
- Discretionary Bonus (dependent on the business and employee performance payable in March each year).
- Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s).
- Private Health Insurance – no employee contribution needed, subsidised for other family members.
- Dental Insurance – (may be extended at personal cost).
- Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months.
- Competitive Life Insurance policy from first day.
- Employee Assistance Programme – access to personal advice and support services including counselling.
- Eyecare vouchers (once a year).
- Cycle to Work scheme.
- Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops.
- Seniorcare by Lottie, a comprehensive eldercare solution.
- Robust family first policy:
- 16 weeks full pay on Maternity Leave.
- Eligible to return to work for 80% of your agreed normal weekly working pattern while being paid as though you were working 100%, post a minimum of 16 weeks of leave.
- Dependent back-up care: 10 sessions/ days of childcare or eldercare per year.
- Christies Family Network: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea.
Christie’s reserves the right to change company benefits at any time.
Closing Date: Sunday 15th February
Salary: £29,000 - £31,000 per annum.
Department Coordinator, Client Advisory in London employer: Christie´s
Christie’s is an exceptional employer that offers a vibrant work culture steeped in history and innovation, making it an ideal place for those looking to grow within the art business. With generous benefits such as 25 days of annual leave, a robust family-first policy, and opportunities for professional development, employees are supported both personally and professionally. The London location provides access to world-renowned art exhibitions and a collaborative environment where passionate colleagues inspire one another to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Department Coordinator, Client Advisory in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their recent projects and values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your skills and experiences clearly, especially how they relate to the role of Department Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Christie’s.
We think you need these skills to ace Department Coordinator, Client Advisory in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Department Coordinator role. Highlight your administrative skills and experience that align with supporting Client Advisors, as this will show us you understand what we're looking for.
Show Off Your Attention to Detail:Since this role requires strong attention to detail, include examples in your application where you've successfully managed multiple tasks or projects. We want to see how you handle tight deadlines and ensure nothing slips through the cracks!
Communicate Clearly:Your written communication skills are key for this position. Use clear and concise language in your application to demonstrate your ability to communicate effectively. Remember, we value superior written communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Christie´s
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Department Coordinator in Client Advisory. Familiarise yourself with the sales calendar cycle and how administrative support plays a crucial role in client relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Time Management Skills
Since this role requires juggling multiple tasks and tight deadlines, be prepared to discuss specific examples from your past experiences where you've successfully managed your time. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to prioritise effectively.
✨Demonstrate Attention to Detail
Attention to detail is key for this position. Bring along examples of your work that showcase your meticulousness, whether it's maintaining accurate records or preparing detailed reports. During the interview, mention how you ensure accuracy in your tasks and how it positively impacts client satisfaction.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of situations where you've had to think on your feet to resolve issues, especially in a client-facing context. Be ready to explain your thought process and how you arrived at effective solutions, as this will demonstrate your capability to handle challenges in the role.
