Client Strategy Analyst / Senior Analyst / Manager, Classic Art
Client Strategy Analyst / Senior Analyst / Manager, Classic Art

Client Strategy Analyst / Senior Analyst / Manager, Classic Art

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Christie´s

At a Glance

  • Tasks: Drive client strategy initiatives and support auction sale management.
  • Company: Join Christie’s, the world’s largest art business with a rich history.
  • Benefits: Enjoy 25 days leave, private health insurance, and a flexible fitness fund.
  • Why this job: Make an impact in the art world while developing your career.
  • Qualifications: Experience in data analysis and a passion for art is a plus.
  • Other info: Collaborative environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 40000 £ per year.

The Company

Why This Role Matters

To support the operational running of the department by providing client strategy and driving client strategy-based initiatives, and to contribute to short- and mid-term strategic planning around prospective, new and existing clients.

How You’ll Make an Impact

  • Auction Sale Management
  • Business Getting: Oversee and review support of business getting efforts by ensuring intelligence is provided to Specialists and Business Getters in a timely manner and actively encourage Specialists and Business Getters to feedback information gathered on business getting trips to the team.
  • Sale Targeting (Auction and Private Sale): For selected sales, oversee and implement pre-sale client targeting using knowledge of clients, department and regions, and utilising all central research tools.
  • Debriefs: Oversee preparation and lead post-sale debrief and analysis including follow-up, tracking and recording of action points and deliverables.
  • Events: Selectively oversee and review invitation lists for small top client events using knowledge of clients, department and regions, and utilising all central research tools. Analyse metrics and track effectiveness/success of events and conduct event debriefs to identify future opportunities.
  • Catalogues: For selected sales, work with the Head of Sale to provide criteria when required to campaign data management, using knowledge of clients, department and regions, and utilising all central research tools.
  • Client and Object Intelligence Management
    • Collection Lists & Client Reviews: Maintain and build upon EMEA client Masterpiece database for categories within the Classic Art Group. Ensure regular reviews under guidance of Head of Client Strategy.
    • Conduct client/CTL/regional reviews, channelling the information to the right platforms.
    • Client Visits: Assist Business Getters with trip planning; debrief them on return to enrich data in client systems and ensure opportunities are followed up.
    • Client Engagement: Provide measurement and feedback of client engagement campaigns (catalogue, direct mail and e-mail) including post-sale reports with Client Strategy and Marketing Directors.
    • New Buyers and Bidders: Track activity from clients new to the Classic Art Group and flag as required to various systems and platforms for discussion.
    • Data Quality: Ensure that all client and object information is logged and maintained in Christie’s client systems.
    • Proposals: Provide data and analysis for inclusion in proposals.
  • General
    • Work with peer group on information sharing, identifying cross departmental opportunities, and recording information for Client Strategy.
    • Ensure key stakeholders, e.g. Heads of Department/Sale, Directors and the Head of Client Strategy, are aware of key company-wide events and client engagement opportunities on a timely basis.
    • Deliver specific campaigns based on briefs directed by Head of CS by producing and managing information using research tools to target specific clients for each campaign based on the strategic brief provided.
    • Contribute to any review of current procedures/processes for the department and work with the Head of CS to identify areas of improvement and efficiencies across the group.

    What you’ll bring to the team

    • Demonstrable experience in a commercial environment with proven experience of manipulating and analysing large transactional data sets.
    • Strong and solid understanding of the auction process.
    • Demonstrable knowledge of and interest in relevant art categories would be desirable.
    • Attention to detail with strong accuracy and analytical skills and demonstrably business process driven.
    • Ability to manage multiple long- and short-term projects.
    • Ability to prioritise and meet tight deadlines.
    • Good communicator – verbal & written.
    • Enthusiastic approach to continuous improvement and best practice.
    • Ability to work collaboratively.
    • Ability to handle sensitive and confidential information with diplomacy.
    • Advanced user of Excel and data systems.

    What’s great about working for us

    • 25 days annual leave + 1 day Birthday leave.
    • Christie’s Christmas office closure (guaranteed between 25th Dec – 1st Jan) – in addition to annual leave: almost two weeks to fully switch off and spend time with friends and family.
    • Additional 1 week’s annual leave within the year of a 5-year anniversary i.e. 5th, 10th, 15th and so on.
    • Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that’s important to you.
    • Donation matching of up to £500 per annum to help you support the organisations you care about.
    • Flexible Fitness Fund - £400 per year expense allowance for health and wellness related activity (taxable).
    • Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues.
    • Discretionary Bonus (dependent on the business and employee performance payable in March each year).
    • Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie’s).
    • Private Health Insurance – no employee contribution needed, subsidised for other family members.
    • Dental Insurance – (may be extended at personal cost).
    • Generous Income Protection Insurance in the event of accident, sickness or injury after 12 months.
    • Competitive Life Insurance policy from first day.
    • Employee Assistance Programme – access to personal advice and support services including counselling.
    • Eyecare vouchers (once a year).
    • Cycle to Work scheme.
    • Christie’s Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops.
    • Seniorcare by Lottie, a comprehensive eldercare solution.
    • Robust family first policy:
    • 16 weeks full pay on Maternity Leave.
    • Eligible to return to work for 80% of your agreed normal weekly working pattern while being paid as though you were working 100%, post a minimum of 16 weeks of leave.
    • Dependent back-up care: 10 sessions/ days of childcare or eldercare per year.
    • Christie’s Family Network: Our community of parents who meet regularly over breakfasts, lunch, afternoon tea.

    Christie’s reserves the right to change company benefits at any time.

    Closing Date: Sunday 12th April

    Salary: £30,000 - £40,000 per annum.

    This salary is to guide applicants on the level of the role, the offer will be aligned with level at which the role is offered (Analyst/Senior/Manager) AND the successful applicant's experience.

    Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our more Operational teams, we are all working together with one common goal in mind: to continue the success of this 260-year-old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values: Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business. Christie’s is the world’s leading art business. Since 1766, we are known for our extraordinary art, unparalleled service and expertise, as well as international glamour. Every year, we offer around 350 live and online auctions in over 80 specialist categories – including all areas of fine and decorative arts, Asian art and luxury collectables – as well as a long and successful history of private sales. Contact us in 46 countries, or visit one of our 10 international salerooms in London, New York, Hong Kong, Paris, Geneva, Milan, Amsterdam, Dubai, Zürich and Shanghai.

    Client Strategy Analyst / Senior Analyst / Manager, Classic Art employer: Christie´s

    Christie’s is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the art industry. Employees benefit from generous annual leave, a robust family-first policy, and access to world-renowned art, alongside opportunities for professional growth and development. With a commitment to employee well-being and a supportive environment, Christie’s stands out as a rewarding place to build a meaningful career in the heart of the art world.
    Christie´s

    Contact Detail:

    Christie´s Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Client Strategy Analyst / Senior Analyst / Manager, Classic Art

    Tip Number 1

    Network like a pro! Reach out to people in the art world, especially those connected to Christie’s. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

    Tip Number 2

    Show off your skills! Prepare a portfolio or case studies that highlight your experience with data analysis and client strategy. Bring these along to interviews to demonstrate how you can make an impact in the role.

    Tip Number 3

    Be proactive! If you see a role that excites you, apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on the radar of the hiring team.

    Tip Number 4

    Prepare for the interview by researching Christie’s and its auction process. Familiarise yourself with recent sales and client engagement strategies. This will help you speak confidently about how you can contribute to the team.

    We think you need these skills to ace Client Strategy Analyst / Senior Analyst / Manager, Classic Art

    Data Analysis
    Client Strategy Development
    Project Management
    Attention to Detail
    Communication Skills
    Event Management
    Database Management
    Analytical Skills
    Understanding of Auction Processes
    Collaboration Skills
    Excel Proficiency
    Research Skills
    Time Management
    Ability to Handle Confidential Information

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Client Strategy Analyst role. Highlight your experience with data analysis and client engagement, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!

    Showcase Your Passion for Art: Since this role is within the Classic Art Group, it’s a great idea to demonstrate your knowledge and interest in art. Share any relevant experiences or insights that show you’re not just applying for any job, but specifically for this one at Christie’s.

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.

    Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team at Christie’s.

    How to prepare for a job interview at Christie´s

    Know Your Art

    Brush up on your knowledge of classic art and the auction process. Familiarise yourself with key artists, movements, and recent trends in the market. This will not only show your passion but also help you engage in meaningful conversations during the interview.

    Data is Your Friend

    Since this role involves manipulating and analysing large data sets, be prepared to discuss your experience with data analysis tools, especially Excel. Bring examples of how you've used data to drive client strategies or improve processes in previous roles.

    Showcase Your Communication Skills

    As a Client Strategy Analyst, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider preparing a brief presentation on a relevant topic to demonstrate your communication prowess.

    Prepare Questions

    Interviews are a two-way street! Prepare insightful questions about the company's client engagement strategies and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

    Client Strategy Analyst / Senior Analyst / Manager, Classic Art
    Christie´s

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