At a Glance
- Tasks: Shape and deliver the UX vision for global digital products, ensuring user-centred experiences.
- Company: Join a leading global brand with a focus on innovative digital design.
- Benefits: Generous leave, health insurance, flexible fitness fund, and exclusive art access.
- Other info: Collaborative environment with opportunities for mentorship and career growth.
- Why this job: Make a real impact by influencing UX strategy and driving cultural change.
- Qualifications: Proven UX strategy experience and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
The role sits within our Digital Design team under the Global Digital & Product group. As a 12‐month fixed‐term contract (maternity cover), the User Experience Manager will act as our UX strategist, shaping and delivering the UX vision across our global digital products, ensuring every journey is on brand, coherent, intuitive and user‐centred.
How You'll Make an Impact
- Support the Head of Digital Design to define and evolve our journey‐focused, data‐led and AI‐enabled approach to Digital Design.
- Align user insights with business objectives to shape the direction of our digital products.
- Put strategic ideas into action in collaboration with Product Designers, Product Owners and stakeholders.
- Collate and analyse data from multiple sources; behavioural analytics, user research, A/B testing and qualitative feedback, to identify strategic opportunities and recommend user experience improvements.
- Partner with product teams and senior stakeholders to build buy‐in for UX strategy across Agile development teams, breaking down silos and orienting the organisation around its customers.
- Influence cross‐functional partners to remove roadblocks, improve the effectiveness of UX teams, and embed user‐centred design principles organisation‐wide.
- Mentor, coach and support designers and wider product team members on UX strategy.
- Contribute to design reviews, workshops and ideation sessions, ensuring strategic intent is reflected in day‐to‐day delivery.
- Measure, promote and communicate the success of the UX strategy, connecting outcomes clearly to business results.
Qualifications
- Proven experience defining and delivering UX strategy within a digital or product environment, ideally at global scale.
- Strong ability to align user insights with business objectives and translate them into a clear, actionable UX roadmap.
- Demonstrated success synthesising customer data from multiple sources to identify strategic opportunities and influence product direction.
- Confident communicator and influencer, able to build buy‐in across Agile teams, break down organisational silos and engage senior stakeholders.
- Experience mentoring and coaching designers or wider product teams on strategic UX thinking.
- Analytical mindset, using data, user feedback and testing to measure the impact of UX strategy and connect it to business outcomes.
- Collaborative approach, able to work closely with designers, product managers and leadership to drive cultural change around user‐centred design.
Benefits
- 25 days annual leave + 1 day birthday leave.
- Christie's Christmas office closure (guaranteed between 25th Dec – 2nd Jan).
- Additional almost two weeks to fully switch off and spend time with friends and family.
- Additional one week's annual leave within the year of a 5 year anniversary (5th, 10th, 15th and so on).
- Volunteering day: an additional day of annual leave to volunteer for a charitable organisation that's important to you.
- Donation matching of up to £500 per annum.
- Flexible Fitness Fund – £400 per year expense allowance for health and wellness related activity (taxable).
- Access to world‐renowned art: regular exhibitions in our galleries to wander around and exclusive guided tours.
- Discretionary bonus (dependent on the business and employee performance payable in March each year).
- Generous retirement plan: double match of your pension contribution up to 5% of your basic salary (maximum 10% contribution from Christie's).
- Private health insurance – no employee contribution needed, subsidised for other family members.
- Dental insurance (may be extended at personal cost).
- Generous income protection insurance in the event of accident, sickness or injury.
- Competitive life insurance policy from first day.
- Employee assistance programme – access to personal advice and support services including counselling.
- Eyecare vouchers (once a year).
- Cycle to work scheme.
- Christie's Extras – discounts on over 800 retailers, holiday packages, dinners and weekly shops.
- Robust family first policy: 16 weeks full pay on maternity leave; four‐day week for eight weeks at full pay on return from maternity leave; dependent back‐up care – 10 sessions per day of childcare or eldercare per year.
- The Stork Club: community of parents who meet regularly over breakfasts, lunch, afternoon tea.
User Experience Manager (Strategy) Maternity Cover in London employer: Christie ́s
At Christie's, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity and collaboration. As a User Experience Manager, you'll benefit from generous annual leave, a flexible fitness fund, and a robust family-first policy, all while working in a dynamic environment that values your professional growth and well-being. Join us to shape the future of digital design in a globally renowned institution, where your contributions will directly impact user experiences and business success.
StudySmarter Expert Advice🤫
We think this is how you could land User Experience Manager (Strategy) Maternity Cover in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX projects, focusing on how you’ve aligned user insights with business objectives. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common UX strategy questions. Think about how you can demonstrate your analytical mindset and collaborative approach. We want to see how you can influence cross-functional teams!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace User Experience Manager (Strategy) Maternity Cover in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the User Experience Manager role. Highlight your experience in defining UX strategies and how you've aligned user insights with business objectives. We want to see how you can bring your unique flair to our digital design team!
Showcase Your Data Skills:Since this role involves a lot of data analysis, don’t forget to mention your experience with behavioural analytics, A/B testing, and user research. We love seeing how you've used data to influence product direction and improve user experiences.
Communicate Clearly:As a confident communicator, it’s essential to demonstrate your ability to build buy-in across teams. Use your application to show us how you've successfully collaborated with stakeholders and influenced cross-functional partners in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to be part of the StudySmarter family!
How to prepare for a job interview at Christie ́s
✨Know Your UX Strategy Inside Out
Before the interview, make sure you thoroughly understand the company's current UX strategy and how it aligns with their business objectives. Be ready to discuss how your experience can enhance their approach and provide specific examples of how you've successfully implemented UX strategies in the past.
✨Showcase Your Data-Driven Mindset
Prepare to talk about how you've used data to inform your UX decisions. Bring examples of how you've collated and analysed user insights, behavioural analytics, or A/B testing results to drive strategic improvements. This will demonstrate your analytical skills and ability to connect UX outcomes to business results.
✨Communicate Like a Pro
As a User Experience Manager, you'll need to influence various stakeholders. Practice articulating your ideas clearly and confidently. Think about how you can break down silos and build buy-in for your UX vision. Role-play potential scenarios with a friend to refine your communication style.
✨Be Ready to Mentor and Collaborate
Since mentoring is part of the role, be prepared to discuss your coaching style and how you've supported other designers or product teams in the past. Highlight your collaborative approach and how you’ve worked closely with cross-functional teams to drive user-centred design principles throughout an organisation.
