At a Glance
- Tasks: Lead IT change initiatives from planning to execution, ensuring smooth delivery.
- Company: Join a leading specialist advisor in the business brokerage sector with 90 years of experience.
- Benefits: Enjoy a performance bonus, extra holiday, and employee wellbeing support.
- Other info: Be part of a dedicated team with opportunities for growth and development.
- Why this job: Make a real impact by managing IT projects that align with business priorities.
- Qualifications: Experience in IT delivery lifecycles and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
We are the leading specialist advisor for buying and selling businesses in our sectors - hotels, pubs, restaurants, childcare, healthcare, convenience retail, leisure and medical. With 90 years of experience, we offer professional brokerage and advisory services, our team has a network of 13 offices in the UK along with 12 in Europe, employing the largest hotels team in Real Estate. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services.
Purpose of the role
The IT Delivery Manager is accountable for the end‑to‑end intake, planning, execution, and reporting of IT change initiatives, ensuring work is delivered predictably, transparently, and in alignment with business priorities. The role owns the delivery lifecycle for projects and initiatives from initial request through to completion while maintaining clear oversight of budgets, timelines, scope, risks, and resources. It will act as the primary conduit between business demand and IT delivery capability.
About the team
You will be part of a small but dedicated IT team based in either our Milton Keynes office, interacting with around 400 users mainly UK based, but with offices in France, Germany, Spain and Austria. Whilst most of our team is in house, we also utilise external suppliers to provide support particularly around our WAN provision and increasingly our Cyber Security.
Responsibilities
- Demand Intake & Prioritisation
- Act as the single front door for IT project and change requests
- Shape incoming demand into clearly defined initiatives with:
- Scope
- Risks and assumptions
- Support prioritisation decision‑making in line with:
- Business value
- Capacity constraints
- Strategic alignment
- Ensure requests are either:
- Approved and scheduled
- Deferred with rationale
- Rejected with clear explanation
- Own delivery accountability for all approved initiatives
- Ensure work progresses from initiation through delivery and transition to BAU
- Monitor and manage:
- Milestones
- Risks and issues
- Manage project‑level budgets and cost tracking
- Provide transparent forecasting and variance reporting
- Track resource demand and utilisation across initiatives
- Surface delivery trade‑offs clearly when capacity is constrained
- Support financial governance and funding decisions
- Reporting & Visibility
- Produce clear, consistent reporting on:
- Delivery status
- Timelines
- Costs vs budget
- Key risks and issues
- Provide senior stakeholders with a single, trusted view of delivery
- Maintain delivery metrics that support informed decision‑making rather than activity tracking
- Governance & Assurance
- Apply agreed delivery governance frameworks and standards
- Business ownership is defined
- Delivery decisions are documented
- Risks are explicitly accepted or mitigated
- Support audit, compliance, and assurance activities where required
- Close initiatives properly, ensuring learning is captured
- Collaboration & Stakeholder Management
- Act as the primary delivery interface to the business
- Set realistic expectations with stakeholders
- Communicate delivery progress, issues, and decisions clearly and early
- Work closely with:
- Business owners
- IT Service Delivery / Operations
- Architecture and platform teams
- Ensure smooth transitions from delivery into live service
What we are looking for
- Strong understanding of:
- IT delivery lifecycles
- Resource and financial management
- Risk and dependency management
- Experience working with senior business stakeholders
- Ability to balance structure with pragmatism
- Strong written and verbal communication skills
- Experience operating in:
- Regulated or audit‑conscious organisations
- Familiarity with portfolio or programme‑level delivery
- Experience transitioning work into operational, BAU ownership
Personal Attributes
- Calm under pressure
- Comfortable making and defending prioritisation decisions
- Naturally organised with strong attention to detail
- Able to challenge constructively
- Trusted by both IT and business leadership
What we offer
- Discretionary sector performance bonus
- Holiday carryover & additional Christmas leave
- Life assurance
- Employee wellbeing assistance via Plumm
- Recommend a Friend employee referral bonus
- Enhanced family friendly leave
- Cycle to work scheme
Christie & Co is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
Please note we will not be able to sponsor for this position and therefore only invite candidates permanently settled in the UK or not requiring sponsorship.
IT Delivery Manager employer: Christie & Co
At Christie & Co, we pride ourselves on being a leading specialist advisor with a rich history of 90 years in the industry. Our Milton Keynes office fosters a collaborative and supportive work culture, where the IT Delivery Manager will play a crucial role in driving impactful IT initiatives while enjoying benefits such as a discretionary performance bonus, enhanced family-friendly leave, and a focus on employee wellbeing. With opportunities for professional growth and a commitment to diversity and inclusion, we offer a rewarding environment for those looking to make a meaningful contribution in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and challenges, especially in IT delivery. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an IT Delivery Manager, you'll need to convey complex ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and get comfortable discussing your experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and ready to dive into the exciting world of IT delivery.
We think you need these skills to ace IT Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in IT delivery lifecycles and stakeholder management. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant projects!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your achievements and responsibilities. We appreciate transparency and clarity, just like we aim for in our IT delivery processes.
Showcase Your Problem-Solving Skills:We love candidates who can think on their feet! Include examples of how you've managed risks or resolved issues in past projects. This will demonstrate your ability to handle the challenges that come with the IT Delivery Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Christie & Co
✨Know Your IT Delivery Lifecycles
Make sure you brush up on your understanding of IT delivery lifecycles. Be ready to discuss how you've managed projects from initiation to completion, and be prepared to share specific examples that highlight your experience in resource and financial management.
✨Prepare for Stakeholder Engagement
Since you'll be acting as the primary interface between business demand and IT delivery, think about how you've successfully communicated with senior stakeholders in the past. Have a few anecdotes ready that showcase your ability to set realistic expectations and manage stakeholder relationships effectively.
✨Demonstrate Your Risk Management Skills
Be prepared to talk about how you've identified and mitigated risks in previous projects. Think of specific instances where you had to make tough prioritisation decisions and how you communicated those to your team and stakeholders.
✨Showcase Your Organisational Skills
As an IT Delivery Manager, being organised is key. Bring examples of how you've kept projects on track, managed budgets, and ensured clear reporting. Highlight any tools or methodologies you use to maintain oversight of timelines and deliverables.
