At a Glance
- Tasks: Support retail and leisure sales, manage enquiries, and ensure smooth transaction processes.
- Company: Leading specialist advisor in operational real estate with over 90 years of experience.
- Benefits: Performance bonuses, holiday carryover, life assurance, and employee wellbeing support.
- Other info: Join a collaborative team with excellent career growth opportunities and a focus on client satisfaction.
- Why this job: Be at the heart of exciting transactions and make a real impact in a dynamic team.
- Qualifications: GCSEs in Maths and English; experience in sales support or client-facing roles preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Sales Support professional to join our successful Retail & Leisure team, based in either our Manchester or Leeds office. In this role, you will provide essential commercial support to fee earning colleagues throughout the full lifecycle of selling specialist retail and leisure businesses. This will include managing applicant enquiries, booking and undertaking viewings, following up on offers, preparing Memorandums of Sale and supporting deal progression from offer acceptance through to completion. The role sits at the centre of the transaction process and requires confidence on the telephone, strong organisational skills and a proactive approach to keeping opportunities moving.
What we are looking for
A good working knowledge of commercial property or business sales would be a clear advantage, although this role would also suit someone currently working in sales support, business development, deal progression, paralegal work or another client facing commercial environment. You will enjoy being close to the action in a transactional setting, supporting both front-end instruction activity and live deals, and take pride in keeping matters moving from initial enquiry through to completion. You will be comfortable controlling detail, managing momentum and delivering a consistent, professional client experience. Previous administrative experience would be helpful but is not essential, however strong organisational, interpersonal, IT and telephony skills are essential.
About Us
Established for over 90 years, we are the leading specialist advisor in operational real estate with a focus on retail, leisure, hotels, pubs, restaurants, childcare, healthcare, and medical. We are regulated by the RICS and are on all relevant bank valuation panels. We handle more operational business transactions than any other advisor. We are also the leading specialist agent for buying and selling businesses in our sectors offering services through our UK wide team. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services.
About the team
You will report to our Regional Director who is based in the North of England but also work closely with a team of negotiators and locally based support staff based in Manchester, Leeds, Newcastle, Glasgow and Edinburgh. You will also liaise with a central support team of IT and Marketing personnel.
Duties and Responsibilities
- Proactively manage applicant registrations, ensuring requirements are accurately captured and suitable opportunities are shared
- Deliver excellent client and applicant care across telephone, email and in‑person interactions
- Arrange and undertake accompanied viewings, capturing and acting on feedback
- Support transaction progression from offer through to completion by liaising with buyers, sellers, solicitors and internal teams
- Record, track and follow up on offers and negotiations as required
- Maintain and update CRM systems, ensuring accurate applicant and client data
- Ensure compliance requirements are met, including AML checks and buyer and seller documentation
- Assist with lead generation, list building and post‑presentation follow‑up
- Re‑engage withdrawn or historic stock and support remarketing initiatives
- Prepare high‑quality pitch documents, sales particulars and marketing collateral
- Coordinate and implement targeted marketing campaigns across mail, email and digital channels
- Produce sales details and arrange supporting materials for new instructions such as EPCs, photography and sale boards
- Support business development activity including networking events, trade shows and client meetings
- Contribute to PR and brand‑building activity including press exposure and client reviews
- Support wider team projects and operational tasks including event coordination and project delivery
- Act as a point of client liaison during colleague absences where required
What we are looking for
- GCSEs or equivalent at Grade C or above in Maths and English; Essential
- A minimum of one year working in property sales support or another client‑facing environment; Desirable
- Excellent knowledge of Microsoft Office, particularly Excel and PowerPoint; Essential
- Strong verbal and written communication skills; Essential
- Highly organised, proactive and self‑motivated approach to work; Essential
About you
- A professional, client‑focused approach with strong interpersonal and communication skills
- A proactive, self‑motivated mindset with energy and initiative
- Strong analytical and critical thinking skills, with a meticulous and methodical approach
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- A collaborative, team‑oriented attitude, alongside the ability to work independently
- Integrity, reliability, and a calm, considered approach under pressure
What we offer
- Discretionary sector performance bonus
- Holiday carryover & additional Christmas leave
- Life assurance
- Employee wellbeing assistance via Plumm
- “Recommend a Friend” employee referral bonus
Christie & Co is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
Sales Support - Retail - Manchester or Leeds employer: Christie & Co Gmbh
At Christie & Co, we pride ourselves on being a leading specialist advisor in operational real estate, offering a dynamic and supportive work environment in our Manchester or Leeds offices. Our commitment to employee growth is evident through tailored training opportunities, a collaborative team culture, and a focus on client-centric service that empowers you to thrive in your role. With additional benefits such as a discretionary performance bonus and employee wellbeing assistance, we ensure that our team members feel valued and motivated to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support - Retail - Manchester or Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and team structure. This will help you tailor your conversations and show that you're genuinely interested in being part of their Retail & Leisure team.
✨Tip Number 2
Practice your phone skills! Since this role requires confidence on the telephone, try role-playing with a friend or family member. This will help you feel more comfortable when managing applicant enquiries and following up on offers.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can open doors and give you insights into the company culture and what they’re really looking for in a Sales Support professional.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the action in Manchester or Leeds.
We think you need these skills to ace Sales Support - Retail - Manchester or Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Support role. Highlight your relevant experience in sales support or client-facing environments, and show us how your skills align with what we're looking for.
Showcase Your Organisational Skills:Since this role requires strong organisational abilities, give examples of how you've successfully managed multiple tasks or projects in the past. We want to see that you can keep things moving smoothly!
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and a friendly tone. We value strong interpersonal skills, so let your personality shine through while maintaining a professional approach.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Christie & Co Gmbh
✨Know Your Stuff
Before the interview, brush up on your knowledge of commercial property and business sales. Familiarise yourself with the key terms and processes involved in the transaction lifecycle, as this will show your potential employer that you're serious about the role and understand the industry.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and kept everything on track, as this will demonstrate your proactive approach.
✨Practice Your Communication
As you'll be interacting with clients and colleagues regularly, practice your verbal and written communication skills. Consider doing mock interviews or role-playing scenarios where you explain complex information clearly and concisely, which is crucial for client interactions.
✨Be Ready to Discuss Teamwork
This position involves working closely with a team, so think of examples that highlight your collaborative spirit. Prepare to share stories about how you've contributed to team success in previous roles, showcasing your ability to work independently while also being a supportive team player.
