Real Estate Sales Support – Retail & Leisure

We are looking for a Sales Support professional to join our successful Retail & Leisure team, based in either our Manchester or Leeds office. In this role, you will provide essential commercial support to fee earning colleagues throughout the full lifecycle of selling specialist retail and leisure businesses. This will include managing applicant enquiries, booking and undertaking viewings, following up on offers, preparing Memorandums of Sale and supporting deal progression from offer acceptance through to completion. The role sits at the centre of the transaction process and requires confidence on the telephone, strong organisational skills and a proactive approach to keeping opportunities moving.

What we are looking for

• A good working knowledge of commercial property or business sales would be a clear advantage, although this role would also suit someone currently working in sales support, business development, deal progression, paralegal work or another client facing commercial environment.
• You will enjoy being close to the action in a transactional setting, supporting both front-end instruction activity and live deals, and take pride in keeping matters moving from initial enquiry through to completion.
• You will be comfortable controlling detail, managing momentum and delivering a consistent, professional client experience.
• Previous administrative experience would be helpful but is not essential, however strong organisational, interpersonal, IT and telephony skills are essential.

About Us

Established for over 90 years, we are the leading specialist advisor in operational real estate with a focus on retail, leisure, hotels, pubs, restaurants, childcare, healthcare, and medical. We are regulated by the RICS and are on all relevant bank valuation panels. We handle more operational business transactions than any other advisor. We are also the leading specialist agent for buying and selling businesses in our sectors offering services through our UK wide team. We pride ourselves in our high standards, providing a client centric experience and building business around our clients through tailoring our services.

About the team

You will report to our Regional Director who is based in the North of England but also work closely with a team of negotiators and locally based support staff based in Manchester, Leeds, Newcastle, Glasgow and Edinburgh. You will also liaise with a central support team of IT and Marketing personnel.

Duties and Responsibilities

• Proactively manage applicant registrations, ensuring requirements are accurately captured and suitable opportunities are shared.
• Deliver excellent client and applicant care across telephone, email and in‑person interactions.
• Arrange and undertake accompanied viewings, capturing and acting on feedback.
• Support transaction progression from offer through to completion by liaising with buyers, sellers, solicitors and internal teams.
• Record, track and follow up on offers and negotiations as required.
• Maintain and update CRM systems, ensuring accurate applicant and client data.
• Ensure compliance requirements are met, including AML checks and buyer and seller documentation.
• Assist with lead generation, list building and post‑presentation follow‑up.
• Re‑engage withdrawn or historic stock and support remarketing initiatives.
• Prepare high‑quality pitch documents, sales particulars and marketing collateral.
• Coordinate and implement targeted marketing campaigns across mail, email and digital channels.
• Produce sales details and arrange supporting materials for new instructions such as EPCs, photography and sale boards.
• Support business development activity including networking events, trade shows and client meetings.
• Contribute to PR and brand‑building activity including press exposure and client reviews.
• Support wider team projects and operational tasks including event coordination and project delivery.
• Act as a point of client liaison during colleague absences where required.

What we are looking for

• GCSEs or equivalent at Grade C or above in Maths and English; Essential.
• A minimum of one year working in property sales support or another client‑facing environment; Desirable.
• Excellent knowledge of Microsoft Office, particularly Excel and PowerPoint; Essential.
• Strong verbal and written communication skills; Essential.
• Highly organised, proactive and self‑motivated approach to work; Essential.

About you

• A professional, client‑focused approach with strong interpersonal and communication skills.
• A proactive, self‑motivated mindset with energy and initiative.
• Strong analytical and critical thinking skills, with a meticulous and methodical approach.
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
• A collaborative, team‑oriented attitude, alongside the ability to work independently.
• Integrity, reliability, and a calm, considered approach under pressure.

What we offer

• Discretionary sector performance bonus.
• Holiday carryover & additional Christmas leave.
• Life assurance.
• Employee wellbeing assistance via Plumm.
• “Recommend a Friend” employee referral bonus.

Christie & Co is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.