Manager, Outpatient Rehabilitation Services in Wilmington

Manager, Outpatient Rehabilitation Services in Wilmington

Wilmington Full-Time 37338 - 44962 £ / year (est.) No working from home possible
ChristianaCare

At a Glance

  • Tasks: Lead a dynamic team in providing top-notch outpatient rehabilitation services.
  • Company: Join ChristianaCare, one of the top 100 hospitals in the nation.
  • Benefits: Enjoy competitive pay, health insurance, paid time off, and wellness perks.
  • Other info: Be part of a supportive culture that values your contributions and growth.
  • Why this job: Make a real difference in patient care while growing your career.
  • Qualifications: Must have a degree in Physical Therapy and relevant clinical experience.

The predicted salary is between 37338 - 44962 £ per year.

Do you want to work at one of the top 100 hospitals in the nation? Join a place where caregivers feel like family. At ChristianaCare, we believe our caregivers are more than employees; they are respected professionals, teammates, and members of our extended family. When you join us, you are choosing an organization that values your contributions, invests in your growth, and celebrates the meaningful difference you make every day.

ChristianaCare is proud to be ranked among the Top 100 hospitals in the nation and nationally recognised for excellence. We are known for fostering a culture where caregivers feel connected, appreciated, and supported throughout every stage of their careers.

The Manager, Rehabilitation Services is responsible for providing strategic leadership, clinical oversight, and operational management for the daily rehabilitation services provided at the Wilmington Rehabilitation Services Outpatient Site. This role ensures the delivery of high-quality, patient-centred care while maintaining regulatory compliance, supporting caregiver development, and driving operational and financial excellence across Physical Therapy, Occupational Therapy, Speech-Language Pathology, and Therapeutic Recreation services.

Key Responsibilities
  • Clinical Leadership
    • Provide direct clinical evaluation and treatment services for patients referred to rehabilitation programs.
    • Ensure accurate interpretation, documentation, and communication of patient evaluation and treatment outcomes.
    • Deliver clinical oversight and guidance to rehabilitation caregivers providing patient care.
    • Promote evidence-based practice and advance rehabilitation programming across the organisation.
    • Foster excellence in patient experience through compassionate, patient-centred care.
  • Operational Management
    • Direct the day-to-day operations of Rehabilitation Services, including PT, OT, and SLP.
    • Monitor program effectiveness and implement process improvements to enhance quality, efficiency, and patient outcomes.
    • Provide leadership for clinical documentation standards, billing compliance, and audit readiness.
    • Respond promptly to patient and caregiver concerns, ensuring appropriate resolution and follow-up.
  • Talent Management & Development
    • Lead recruitment, interviewing, onboarding, and orientation activities for rehabilitation caregivers.
    • Assess caregiver competencies and develop individualised professional development plans.
    • Manage performance evaluation processes, including quarterly check-ins, merit recommendations, career ladder progression, continuing education oversight, and caregiver engagement initiatives.
    • Support students, volunteers, and academic partnerships while maintaining strong relationships with educational institutions.
  • Financial & Regulatory Oversight
    • Manage the fiscal operations and budgetary performance of Rehabilitation Services.
    • Maintain current knowledge of rehabilitation regulations, standards, and best practices.
    • Ensure compliance with Joint Commission and other accrediting and regulatory agencies.
    • Lead departmental readiness activities for surveys, inspections, and accreditation reviews.
    • Oversee completion of annual system requirements, including safety training, emergency preparedness, CPR/AED certification, fit testing, and other mandatory education programs.
Qualifications
  • Required
    • BS, MS, or Doctorate in Physical Therapy.
    • At least five (5) years of direct clinical experience in an outpatient rehabilitation setting.
    • Licensure or license eligibility in the State of Delaware as a Physical Therapist.
    • Demonstrated knowledge of rehabilitation operations, patient care standards, and regulatory requirements.
  • Preferred
    • Leadership or management experience within a rehabilitation or healthcare environment.
    • Experience with Joint Commission and other regulatory/accreditation standards.
    • Proven ability to lead teams, manage change, and drive continuous improvement initiatives.

The successful candidate is a collaborative and visionary leader who combines strong clinical expertise with operational excellence to foster caregiver engagement, ensure regulatory compliance, and deliver exceptional rehabilitation outcomes for patients and families.

ChristianaCare offers medical/dental/vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, and much more!

Annual Compensation Range: £110,177.60 - £176,280.00. This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, colour, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

ChristianaCare offers a competitive suite of employee benefits to maximise the wellness of you and your family, including health insurance, paid time off, retirement, and an employee assistance programme.

Manager, Outpatient Rehabilitation Services in Wilmington employer: ChristianaCare

ChristianaCare is an exceptional employer that prioritises the well-being and professional growth of its employees, offering comprehensive health coverage from day one, generous PTO, and robust tuition reimbursement for career advancement. The supportive work culture fosters collaboration and celebrates successes, while the location in Aston, PA, provides a vibrant community atmosphere, making it an ideal place for those seeking meaningful and rewarding employment in healthcare.

ChristianaCare

Contact Details:

ChristianaCare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager, Outpatient Rehabilitation Services in Wilmington

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like ChristianaCare.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at ChristianaCare.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like ChristianaCare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Manager, Outpatient Rehabilitation Services in Wilmington

Clinical Leadership
Operational Management
Patient-Centered Care
Regulatory Compliance
Talent Management
Financial Oversight
Process Improvement

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at ChristianaCare.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at ChristianaCare.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to ChristianaCare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at ChristianaCare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at ChristianaCare

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research ChristianaCare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!