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For Companies At a Glance
- Tasks: Lead a team to ensure high-quality patient care in a supportive environment.
- Company: Join ChristianaCare, ranked among the World’s Best Hospitals for six consecutive years.
- Benefits: Enjoy a full-time role with no weekends or holidays and a diverse workplace culture.
- Why this job: Make a real impact in healthcare while developing your leadership skills in a respected organisation.
- Qualifications: High School Diploma required; supervisory experience preferred, along with 2 years of office practice experience.
- Other info: Live within an hour of major cities like Philadelphia and Baltimore, surrounded by rich cultures.
The predicted salary is between 36000 - 60000 £ per year.
Site Manager- Primary Care, Brinton Lake -Glen Mills
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Site Manager- Primary Care, Brinton Lake -Glen Mills
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Job Details
ChristianaCare is currently seeking a Full-time Site Manager to support the Primary Care at Brinton Lake -Glen Mills practice. In this role, you will be responsible for supervising ambulatory support caregivers and ensuring that the daily activities of the programs are being followed.
The Site Manager provides front-line direction and problem-solving, serves as the first accountable leader when expectations are not being met, and provides assistance and support to the team to create an environment for caregivers to provide high quality care to their patients.
Work Schedule
- Mondays to Fridays
- No weekends or holidays.
Key Responsibilities
- Leads recruitment, onboarding, retention, and offboarding activities of ambulatory practice caregivers (ie MAs, OAs, RNs)
- Completes Check-ins and Annual Performance Evaluations of assigned caregivers (MAs, OAs, RNs)
- Provides on-site support and direction for daily problem-solving of associate, patient, and provider concerns.
- Ensures that clinic staffing is in place to support the activities and services within their assigned clinic(s) and services. Addresses caregiver staffing gaps by securing and redeploying caregivers as needed. Notifies providers of changes in staffing and the actions being taken to restore staffing levels.
- Monitors and coaches front desk caregivers (OAs) to ensure that standard operating procedures and workflows are being followed related to registration, phone management, scheduling, and copay collection activities.
- Monitors and coach’s non-provider caregivers to ensure that standard operating procedures and workflows are being followed related to rooming patients, data collection, documentation, and all other assigned activities in support of high-quality patient care.
- Supervises and trains non-provider caregivers on daily cash handling and copay collections per established policies and procedures.
- Approves all caregiver timecards as assigned.
- Performs other duties as required.
Education and Experience Requirements
- High School Diploma required; associate degree preferred.
- 2 years office practice experience required.
- Supervisory experience preferred.
Why ChristianaCare
- Ranked as one of the World’s Best Hospitals 2024 by Newsweek for the 6th year in a row.
- Named among Forbes Best Employer for Diversity & Inclusion in The U.S.
- President/CEO Dr. Janice Nevin named among 50 Most Influential Clinical Executives by Modern Healthcare.
- Live and work within 1 hour of Philadelphia and Baltimore, 2 hours from New York City and Washington D.C.
- The region is rich with diverse cultures and offers some of the nation\’s best public and private schools, colleges, and universities.
#L1 – RT1
Post End Date Jul 11, 2025
EEO Posting Statement
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Hospitals and Health Care
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Site Manager- Primary Care, Brinton Lake -Glen Mills employer: ChristianaCare
Contact Detail:
ChristianaCare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager- Primary Care, Brinton Lake -Glen Mills
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Site Manager in a primary care setting. Understanding the nuances of supervising ambulatory support caregivers and daily operations will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with current or former employees of ChristianaCare, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing how you would fit into their team.
✨Tip Number 3
Prepare to discuss your leadership style and how you handle problem-solving in a healthcare environment. Be ready to share specific examples of how you've successfully managed teams or resolved conflicts in previous roles.
✨Tip Number 4
Research the latest trends and challenges in primary care management. Being knowledgeable about current issues can help you demonstrate your commitment to high-quality patient care and show that you're proactive in your approach.
We think you need these skills to ace Site Manager- Primary Care, Brinton Lake -Glen Mills
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare management and supervisory roles. Emphasise any specific achievements related to team leadership, recruitment, and performance evaluations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for primary care and your understanding of the role's responsibilities. Mention how your previous experiences align with the key responsibilities outlined in the job description.
Highlight Relevant Skills: Focus on skills that are crucial for the Site Manager position, such as problem-solving, communication, and team management. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is vital in a healthcare setting.
How to prepare for a job interview at ChristianaCare
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Site Manager in Primary Care. Familiarise yourself with the key tasks such as supervising caregivers, problem-solving, and ensuring high-quality patient care. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Leadership Skills
As a Site Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Highlighting your leadership skills will show that you're ready to take on this responsibility.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as staffing issues or patient concerns, and prepare structured responses on how you would handle these situations.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the clinic's culture, team dynamics, and expectations for the Site Manager role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
