Site Manager- Primary Care at Aston, PA

ChristianaCare's Medical Group is looking to hire a Full-Time Site Manager to support the Primary Care at Aston practice.

Key Responsibilities

• Leads recruitment, onboarding, retention, and offboarding activities of ambulatory practice caregivers (e.g., MAs, OAs, RNs).
• Completes check‑ins and annual performance evaluations of assigned caregivers.
• Provides on‑site support and direction for daily problem‑solving of associate, patient, and provider concerns.
• Ensures that clinic staffing is in place to support the activities and services within assigned clinic(s) and services; addresses caregiver staffing gaps by securing and redeploying caregivers as needed.
• Monitors and coaches non‑provider caregivers to ensure that standard operating procedures and workflows are followed related to rooming patients, data collection, documentation, and all other assigned activities in support of high‑quality patient care.
• Conducts daily charge and cash reconciliations in accordance with established policies and procedures.
• Ensures that supply levels are maintained to support the activities of the clinic.
• Responsible for planning and leading monthly clinic meetings with all non‑provider caregivers to share results, celebrate successes, obtain feedback and ideas.
• Supervises and trains non‑provider caregivers on daily cash handling and copay collections per established policies and procedures.
• Approves all caregiver timecards as assigned.
• Performs other duties as required.

Position Qualifications

• High School diploma required; Associate's degree preferred.
• 2 years of office practice experience required; supervisory experience preferred.

Benefits

• Comprehensive first‑day health coverage including medical, dental, vision, and life insurance.
• Low deductibles and $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition reimbursement up to $5,250 per year for career growth.
• Paid parental leave: 12 weeks after one year of service.
• Retirement planning with 403(b) plan up to 50% match and company‑funded contribution of 3%–5% based on service; free financial coaching, counseling, and budgeting support.

Compensation

Annual Compensation Range $68,161.60 - $109,054.40. This range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary offered will depend on individual factors including skills, experience, and qualifications related to specific job requirements.

EEO Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination. Staff is reflective of the community, and qualifies applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.