Client Advisor, Selfridges

Client Advisor, Selfridges

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage clients and exceed their expectations while promoting the luxury brand.
  • Company: Join Christian Louboutin, a renowned luxury brand known for its iconic red-soled shoes.
  • Benefits: Enjoy a supportive team culture, personal development opportunities, and a creative work environment.
  • Why this job: Be part of a passionate team that values individuality and fosters creativity in a luxury setting.
  • Qualifications: A motivated attitude, excellent communication skills, and a flair for style are essential.
  • Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.

The predicted salary is between 28800 - 43200 £ per year.

As a Client Advisor at Christian Louboutin, you play a pivotal role in bringing our iconic brand to life. Your responsibility is to surpass client expectations, ultimately translating their needs into successful sales and fostering loyalty. As the voice of Christian, you embody the true spirit of a brand ambassador, representing the Company with authenticity and enthusiasm. You are an advocate for our products, values, and culture, contributing to the overall embodiment of the Christian Louboutin brand.

Key Responsibilities

  • Uphold and promote the Company’s standards of retail excellence by consistently delivering exceptional service.
  • Actively strive to achieve key performance indicators, to improve store results and reach individual and store targets.
  • Provide an engaging and unique client experience, surpassing client expectations at every opportunity, being guided by the Christian Louboutin Sales Ceremony.
  • Demonstrate and reflect the luxury brand image through the service you deliver, your positive attitude, personal grooming, and by displaying professionalism at all times.
  • Be an expert in product information, including knowledge of the influence of the design, the construction and craftsmanship of the product, the materials utilised, and how to care for the product.
  • Build and maintain quality relationships with clients, ensuring loyalty to the brand through personal interaction and active clienteling.
  • Drive CRM in store, demonstrating an entrepreneurial approach and effectively utilising all tools available to you.
  • Show dedication to fostering a positive, supportive and rewarding team culture, effectively collaborating with all team members.
  • Support with the daily operations, inventory movements and back-office activities, as well as ensuring the upkeep and maintenance of the store.
  • Always adhere to Company policies and procedures and act with a sense of corporate responsibility, always representing the brand appropriately, including on social media.
  • Demonstrate commitment to Diversity, Equity & Inclusion initiatives and be an advocate for environmental and social responsibility, supporting sustainable practices.
  • Integrate the Company values into your daily role, fostering a culture of diversity, autonomy and creativity.

Skills & Attributes

  • Motivated and committed with a ‘can do’ attitude
  • Excellent attention to detail
  • Solid understanding of Microsoft Outlook and Excel
  • Exceptional communication (oral and written) and strong interpersonal skills
  • Adherence to grooming guidelines, being smart with a sense of individual style
  • Adaptable and flexible
  • Demonstrate effective time management skills

As a company, we are dedicated to fostering the learning and development of every team member. Our commitment lies in cultivating internal talent, and we actively collaborate to deliver a personalised training experience that aligns with individual strengths, motivations, and areas for growth.

Our Values:

  • We are down to earth – we stand with authenticity, integrity and respect.
  • We have passion – we drive the business with agility and care and we are committed to excellence.
  • We have happiness in all that we do – As a team player, we collaborate with positivity, open-mindedness and fun.
  • We work with inspiration – we envision the future with confidence, creativity and freedom.

If the shoe fits, walk with us …

Diversity, Equity, and Inclusion:

The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!

Client Advisor, Selfridges employer: Christian Louboutin

At Christian Louboutin, we pride ourselves on being an exceptional employer, particularly for our Client Advisors at Selfridges. Our vibrant work culture fosters creativity and individuality, while our commitment to employee development ensures that every team member has access to tailored training and growth opportunities. With a focus on diversity, equity, and inclusion, we create a supportive environment where passion and collaboration thrive, making it a truly rewarding place to build your career.
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Contact Detail:

Christian Louboutin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Advisor, Selfridges

✨Tip Number 1

Familiarise yourself with the Christian Louboutin brand and its values. Understanding their commitment to authenticity, passion, and creativity will help you embody the brand spirit during your interactions with the team.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've exceeded client expectations in previous roles. This will demonstrate your ability to deliver exceptional service, which is crucial for a Client Advisor.

✨Tip Number 3

Engage with the brand on social media. By following and interacting with Christian Louboutin's accounts, you can gain insights into their latest collections and campaigns, which will help you speak knowledgeably about the products during interviews.

✨Tip Number 4

Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, helping you tailor your approach and stand out as a candidate.

We think you need these skills to ace Client Advisor, Selfridges

Exceptional Communication Skills
Interpersonal Skills
Attention to Detail
Product Knowledge
Client Relationship Management (CRM)
Time Management Skills
Adaptability and Flexibility
Team Collaboration
Microsoft Outlook Proficiency
Microsoft Excel Proficiency
Sales Performance Orientation
Understanding of Luxury Brand Image
Commitment to Diversity, Equity & Inclusion
Positive Attitude and Professionalism

Some tips for your application 🫡

Understand the Brand: Before applying, take some time to immerse yourself in the Christian Louboutin brand. Familiarise yourself with their products, values, and culture. This will help you convey your passion for the brand in your application.

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of a Client Advisor. Emphasise your customer service skills, sales achievements, and any experience in luxury retail to stand out.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Use specific examples from your past experiences that demonstrate your ability to exceed client expectations and embody the brand's values.

Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your thoughts, and consider including a brief example of how you've successfully communicated with clients in the past.

How to prepare for a job interview at Christian Louboutin

✨Know the Brand Inside Out

Before your interview, make sure you have a deep understanding of Christian Louboutin's history, values, and product lines. Familiarise yourself with their iconic designs and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand.

✨Showcase Your Customer Service Skills

As a Client Advisor, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you can create unique client experiences that align with the brand's luxury image.

✨Emphasise Team Collaboration

Christian Louboutin values a positive team culture. Be ready to discuss how you've successfully worked in teams before, showcasing your adaptability and commitment to fostering a supportive environment. Mention any specific instances where you contributed to team success.

✨Demonstrate Your Passion for Diversity and Inclusion

The company is committed to diversity, equity, and inclusion. Be prepared to share your thoughts on these topics and how you can contribute to creating an inclusive environment. Show that you align with their values and are eager to support their initiatives.

Client Advisor, Selfridges
Christian Louboutin
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