At a Glance
- Tasks: As a Client Advisor, you'll deliver exceptional service and create unique client experiences.
- Company: Join the iconic Christian Louboutin brand known for its luxury footwear and vibrant culture.
- Benefits: Enjoy a supportive team culture, personalized training, and opportunities for growth.
- Why this job: Be part of a passionate team that values creativity, individuality, and social responsibility.
- Qualifications: Bring a motivated attitude, excellent communication skills, and a flair for style.
- Other info: Diversity and inclusion are at our core; we celebrate individuality in every team member.
The predicted salary is between 28800 - 43200 £ per year.
As a Client Advisor at Christian Louboutin, you play a pivotal role in bringing our iconic brand to life. Your responsibility is to surpass client expectations, ultimately translating their needs into successful sales and fostering loyalty. As the voice of Christian, you embody the true spirit of a brand ambassador, representing the Company with authenticity and enthusiasm. You are an advocate for our products, values, and culture, contributing to the overall embodiment of the Christian Louboutin brand.
Key Responsibilities
- Uphold and promote the Company’s standards of retail excellence by consistently delivering exceptional service.
- Actively strive to achieve key performance indicators, to improve store results and reach individual and store targets.
- Provide an engaging and unique client experience, surpassing client expectations at every opportunity, being guided by the Christian Louboutin Sales Ceremony.
- Demonstrate and reflect the luxury brand image through the service you deliver, your positive attitude, personal grooming, and by displaying professionalism at all times.
- Be an expert in product information, including knowledge of the influence of the design, the construction and craftsmanship of the product, the materials utilised, and how to care for the product.
- Build and maintain quality relationships with clients, ensuring loyalty to the brand through personal interaction and active clienteling.
- Drive CRM in store, demonstrating an entrepreneurial approach and effectively utilising all tools available to you.
- Show dedication to fostering a positive, supportive and rewarding team culture, effectively collaborating with all team members.
- Support with the daily operations, inventory movements and back-office activities, as well as ensuring the upkeep and maintenance of the store.
- Always adhere to Company policies and procedures and act with a sense of corporate responsibility, always representing the brand appropriately, including on social media.
- Demonstrate commitment to Diversity, Equity & Inclusion initiatives and be an advocate for environmental and social responsibility, supporting sustainable practices.
- Integrate the Company values in to your daily role, fostering a culture of diversity, autonomy and creativity.
Skills & Attributes
- Motivated and committed with a ‘can do’ attitude
- Excellent attention to detail
- Solid understanding of Microsoft Outlook and Excel
- Exceptional communication (oral and written) and strong interpersonal skills
- Adherence to grooming guidelines, being smart with a sense of individual style
- Adaptable and flexible
- Demonstrate effective time management skill
As a company, we are dedicated to fostering the learning and development of every team member. Our commitment lies in cultivating internal talent, and we actively collaborate to deliver a personalised training experience that aligns with individual strengths, motivations, and areas for growth.
Our Business:
Christian Louboutin opened his first boutique in Paris in 1992. An artist and craftsman with a true passion for shoes, his designs are unique and instantly recognizable, thanks in part to their signature and now trademarked red lacquered soles. The collections for both men and women combine wit, glamour, elegance and technical proficiency like no other. 2014 welcomed the launched of Christian Louboutin Beaute with its first nail colour, Rouge Louboutin. The collection has continued to diversify since then with the launch of lip in 2015, fragrance in 2016 and more recently a wonderful eye collection in 2017. With an extensive range of collections, Christian Louboutin now counts more than 130 boutiques globally.
Our people are at the heart of our brand. We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.
Our Values:
We are down to earth – we stand with authenticity, integrity and respect.
We have passion – we drive the business with agility and care and we are committed to excellence.
We have happiness in all that we do – As a team player, we collaborate with positivity, open-mindedness and fun.
We work with inspiration – we envision the future with confidence, creativity and freedom.
If the shoe fits, walk with us…
Diversity, Equity, and Inclusion:
The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!
*Please note:
By submitting your CV and application information to Christian Louboutin UK Ltd for the above role, you hereby consent to be contacted by email and/or by telephone in relation to this recruitment process by the HR, Northern Europe Team.
Christian Louboutin UK Ltd respects your privacy and your desire to understand how your information will be handled and used. For more information on our how we collect, use and store your information, please refer to our Privacy Notice: http://eu.christianlouboutin.com/uk_en/policy
Christian Louboutin | Client Advisor, Bicester Village employer: Christian Louboutin
Contact Detail:
Christian Louboutin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christian Louboutin | Client Advisor, Bicester Village
✨Tip Number 1
Familiarize yourself with the Christian Louboutin brand and its values. Understanding the essence of the brand will help you embody its spirit during your interactions with clients and team members.
✨Tip Number 2
Showcase your passion for luxury retail by engaging in conversations about current trends in fashion and footwear. This will demonstrate your enthusiasm and knowledge, making you a more appealing candidate.
✨Tip Number 3
Practice your clienteling skills by role-playing scenarios where you exceed client expectations. This will prepare you to deliver exceptional service and build lasting relationships with customers.
✨Tip Number 4
Network with current or former employees of Christian Louboutin to gain insights into the company culture and expectations. Their experiences can provide valuable information that may set you apart from other candidates.
We think you need these skills to ace Christian Louboutin | Client Advisor, Bicester Village
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in the Christian Louboutin brand. Familiarize yourself with their products, values, and culture. This will help you convey your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasize any previous roles where you exceeded client expectations or contributed to sales success, as this aligns with the responsibilities of a Client Advisor.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how you've demonstrated exceptional service and built client relationships in the past. Show that you embody the spirit of a brand ambassador.
Highlight Soft Skills: Given the emphasis on communication and interpersonal skills in the job description, make sure to highlight these in your application. Provide examples of how you've effectively collaborated with team members and maintained a positive work environment.
How to prepare for a job interview at Christian Louboutin
✨Embody the Brand Spirit
As a Client Advisor, it's crucial to demonstrate your understanding of Christian Louboutin's brand values. Show enthusiasm and authenticity in your responses, reflecting the luxury and creativity that the brand represents.
✨Showcase Your Product Knowledge
Be prepared to discuss the craftsmanship and design elements of Christian Louboutin products. Familiarize yourself with the materials used and how to care for them, as this will highlight your expertise and commitment to the brand.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've exceeded client expectations in previous roles. Highlight your ability to build relationships and foster loyalty, as this aligns with the key responsibilities of the position.
✨Exhibit a Positive Attitude and Professionalism
Your personal grooming and demeanor should reflect the luxury image of the brand. Approach the interview with a 'can do' attitude, showcasing your adaptability and flexibility in various situations.