Stock Assistant Bicester Village

As a Stock Assistant you will assist with stock processes for the business and support the wider Sales team.

You will assist with and monitor in-going and out-going stock, plan deliveries and seasonal changes to the stockroom as well as perform stock takes and investigate discrepancies.

You will communicate and elevate any stock issues or concerns to the management team.

Key Responsibilities of the role

• At Christian Louboutin, customer service can also be internal.

We expect our stock team to deliver the best service to their main direct customer: sales team members will be able to deliver perfect client service only with the greatest support of the stock team.

• Ensuring goods are received accurately, and inter-store transfers are processed correctly in a timely manner.
• Meticulous and timely management of faulty/returned stock within the boutique with the support of the Stock Manager, London. Escalating issues or concerns, where necessary.
• Organizing the storage space in order to have the best accessibility to the products.
• Carrying out weekly consolidations requested by hierarchy, proceed end of season stock clearance in collaboration with the Regional Stock Coordinator.
• Supporting Stock Controller by following stocks levels and informing key people if there is the necessity to reorder goods in order to avoid sold out.
• Managing replenishment of goods and marketing tools alongside Stock Manager, London and cash team where appropriate.
• Proactive in giving new and relevant propositions for stock optimization in order to avoid overstocking and sold out.
• Supporting the Boutique Manager when managing emergency situations (delays in deliveries, breakage, saturation, transfers…).
• Preparing and carrying out precise and rigorous fiscal and rotating inventories.
• Assist with all receiving/shipping and inventory related paperwork
• Opening of the boutique with security according to the needs and delivery schedules.
• Results Driven
• Actively striving to support sales team in achieving key performance indicators, in order to improve boutique results and reaching individual and store targets.
• Active and proactive, you will take all necessary initiative and respect carefully every single process to achieve theft and shrinkage company targets.
• Demonstrating competent awareness of our overall business performance and the surrounding market/industry.
• Developing detailed and extensive knowledge of our brand culture and DNA, in order to feed in-store collective skillset/knowledge.
• Team Work
• A proactive member of the team, working towards achieving tasks set and to meeting the store targets and goals.
• Partnering effectively and collaboratively with all team members to contribute to a professional and rewarding workplace culture.
• Assisting the management team alongside fellow colleagues to support with the daily operations or back office activities of the location.

Skills and Requirements

In order to deliver the main responsibilities of the role, you will need the following skills:

Technical skills

• Proven experience in a retail company; a plus if it’s in luxury or service environment.
• Proven experience in stock handling
• Proficient in Microsoft Outlook and Excel
• Knowledge of logistic software or at least adaptable quickly to new systems/processes.
• Physical ability to stand for extended periods, and to move and handle boxes of merchandise throughout the store, which entails heavy lifting, and perform all functions as set forth above
• Rigor and organization with a strong service orientation.
• Excellent attention to detail, in order to support the needs of the business and to provide a polished and professional service.
• Honest and transparent.
• Motivated and committed with a ‘can do’ positive attitude.
• Able to meet the demands of a busy boutique with high energy levels and determination.
• Must be comfortable with change and willing to adapt as required to the needs of the business.
• Must be punctual and reliable, able to perform tasks within the required time-frames.
• Must adhere to Company policies and procedures at all times and act with a sense of corporate responsibility, representing the brand appropriately at all times, including on social media.
• Brand awareness – commitment to Christian Louboutin as a brand and technical knowledge which is utilized in stock control to identify faulty product or potential issues
• Problem solving – ability to use their knowledge to make good, clear decisions about stock control.

Ability to confidently deal with issues surrounding deliveries, transfers, stock takes and events

• Open-minded to diversity internally and externally – ready to work with different people with respect and without bias.
• Team player – able to collaborate with positivity, open-minded and fun.

Our people are at the heart of our brand.

We celebrate individuality and allow the freedom to have responsibility, autonomy, and creativity within your role.

Our colleagues have in common the passion and dedication to our Brand, and its continued success.

We live by our values

We are down to earth – we stand with authenticity, integrity, and respect.

We have passion – we drive our business with agility, commitment, and care.

We have happiness in all that we do – we collaborate with positivity, open-mindedness and fun.

We work with inspiration – we envision the future with confidence, creativity, and freedom.

• If the shoe fits, walk with us…
• Diversity, Equity and Inclusion

The Maison Christian Louboutin is an equal opportunity employer.

We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age.

We believe that a culture of diversity and individuality fosters our core values we listed above.

So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us!

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