At a Glance
- Tasks: Lead a dynamic team to drive sales and create unforgettable customer experiences.
- Company: Join the iconic Christian Dior brand in a vibrant retail environment.
- Benefits: Enjoy career growth, competitive salary, and a chance to work with luxury products.
- Other info: Diverse applicants are encouraged; we value unique perspectives and backgrounds.
- Why this job: Be part of a passionate team that embodies creativity and inclusivity.
- Qualifications: 5+ years in beauty sales and management; strong leadership and sales skills required.
The predicted salary is between 35000 - 45000 £ per year.
This full-time on-site position offers great opportunities for career growth.
Eligibility: This role consolidates Dior's vision and values; you will actively embody the six core values: Create Passionately; Craft together with joy; Excel for ultimate luxury; Lead with audacity; Cultivate Triumphant inclusivity; Commit and act to re-enchant the world.
Responsibilities:
- Manage retail sell-through and execution of promotional programs at the counter via the sales team.
- Ensure individual and counter productivity meets KPIs established by the brand and retailer.
- Lead, recruit, hire, coach, schedule, and payroll Beauty Stylists, Selling Specialists, Ambassadors, and Estheticians.
- Develop and apply productivity guidelines for special events and sales, and manage individual and team performance.
- Collaborate with the Account Executive to maximize return on investment for counter events.
- Partner with the Account Executive and corporate Education team to identify training needs and facilitate product and sales training.
- Empower team members to host and create special events and programs at the counter.
- Utilize CRM tools to connect with clients, build long-term relationships, and update customer profiles.
- Encourage cross-retailer and community networking to build beneficial partnerships.
- Direct team members on maintaining Dior counter image (cleanliness, dress code, merchandising, product placement).
- Support retail buyers and planners with ordering system use.
- Conduct monthly productivity evaluations for Beauty Stylists (demonstration productivity, AUS, IPT).
- Track event and sampling program performance and complete promotional recap forms for the Account Executive.
- Perform all other job-related activities as required.
Qualifications:
- 5+ years of prestige beauty sales and counter management experience.
- Prior experience as Business Manager, Sales, and/or Training.
- Strong sales skills and ability to motivate a team.
- Proficiency in Microsoft Office Suite.
Soft Skills:
- Creative & Innovative.
- Communication & Interpersonal skills.
- Strategic Thinking.
- Business Acumen.
- Adaptability.
- Purpose-driven.
- Management.
Hard Skills:
- Knowledge of multiple languages preferred.
- Strong sales skills and ability to motivate a team.
- Familiarity with Microsoft Office Suite programs.
Inclusivity & Equal Opportunity: Inclusivity is central to our culture. We welcome applicants from diverse backgrounds. If you require any reasonable adjustments during the application process, please let us know.
Business Manager at Christian Dior in Sheffield employer: Christian Dior
At Christian Dior, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and inclusivity in the heart of Sheffield. Our commitment to employee growth is evident through tailored training programs and opportunities for career advancement, ensuring that every team member can excel in their role while embodying our core values. Join us to be part of a luxury brand that not only values your contributions but also empowers you to make a meaningful impact in the world of beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager at Christian Dior in Sheffield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Christian Dior, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Christian Dior!
We think you need these skills to ace Business Manager at Christian Dior in Sheffield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Christian Dior, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Christian Dior and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Christian Dior that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Christian Dior
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
