Sales Associate - Selfridges, London at Christian Dior

Apply for Sales Associate – Selfridges, London, at Christian Dior. Full‑time on‑site position offering great opportunities for career growth.

Overview

Position Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.

We are currently seeking a full‑time, passionate and driven Sales Associate to join our beautiful Selfridges concession in London, to develop client relationships and become a specialist in Dior couture.

Responsibilities

• Greet, serve and advise customers, giving the highest standard of customer service at all times.
• Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
• Demonstrate product knowledge on all categories and maintain awareness of current advertising & marketing campaigns, new launches and promotions.
• Introduce add‑on sales and achieve maximum sales potential in line with individual and departmental targets.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure knowledge of sales targets and department performance on a daily and weekly basis.
• Follow all stock management procedures.
• Support the team to maintain the highest standards of housekeeping and display within the department.
• Be conversant with selling systems, cash, credit and exchange procedures.
• Maintain the highest standards of housekeeping and retail standards within the store.
• Take all actions necessary to maximise security and prevent theft of product.
• Ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
• Participate in team meetings and make a positive contribution.
• Carry out any additional duties as directed by the management team.

Qualifications

• Strong knowledge of accessories and leather goods.
• Previous experience within luxury fashion.
• Excellent communication and relationship‑building skills.
• Ability to build long‑term relationships with clients.
• Passion for Christian Dior and our collections.
• Strong knowledge of fashion and trends.
• Additional Requirements

Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility.

#J-18808-Ljbffr